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Can not backup Full data

Viet_Nguyen1
Level 3

Hi All,

I'm facing problem after I update File Server to VMware with 2012 R2 server.

I have 500Gb data but it backup only 7gb for me.

Could send me your solution please ?

1 ACCEPTED SOLUTION

Accepted Solutions

VJware
Level 6
Employee Accredited Certified

BE 2010 R3 does not support Win 2012 R2. You would need atleast BE 2014 or higher for backup of Win 2012 R2.

View solution in original post

9 REPLIES 9

VJware
Level 6
Employee Accredited Certified

If you are using BE 2010 (as you tagged), then it does NOT support Windows 2012 R2.

Viet_Nguyen1
Level 3

I'm using 2010 R3, we have 02 server : File Server and Lotus Note Domino server - this one backup OK.

For the File server it's succesfully when I run Test.

VJware
Level 6
Employee Accredited Certified

BE 2010 R3 does not support Win 2012 R2. You would need atleast BE 2014 or higher for backup of Win 2012 R2.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...VJware's statements re. Windows Server 2012 R2 and BE 2010 R3 (even Windows Server 2012) hold true...it is not supported. Upgrade to BE 2015 to get that support, and read the necessary documents before doing so.

Thanks!

Viet_Nguyen1
Level 3

Hi, may I have document mention about that BE 2010 R3 not support Windows Server 2012.

Thanks

 

CraigV
Moderator
Moderator
Partner    VIP    Accredited

well, what do you use? Windows Server 2012 or 2012 R2??? You're changing the OS with different posts.

I was slightly wrong...BE 2010 R3 does support Windows Server 2012, but not R2. Check the SCL below:

https://support.symantec.com/en_US/article.TECH137682.html

It ONLY supports Windows Server 2012 as a remote agent installation, not as a media server installation.

Thanks!

VJware
Level 6
Employee Accredited Certified

Have a look @ this KB article as well - https://support.symantec.com/en_US/article.TECH196108.html

Viet_Nguyen1
Level 3

Thanks CraigV and VJware,

We all installed windows 2012R2, so i'll install BE 2014 or BE 2015 as your advice.