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Can't make backup Exec recognise a tape

Erik_Fairbairn
Not applicable
Hi, i'm new to backup exec, and i can't get it to recognise any tapes. I put a brand new tape in the drive, tell it to do an inventory, and it looks like it is doing something, but never completes.. I've left it inventorying a tape over night, and still nothing!

I've tried new tapes and also tapes i've previously used in Yosemite backup, Either way I can't get a tape recognised by the system.

My tape drive is a Freecom Classic USB DAT-72es external USB, and i'm running Windows Server 2003

Help!
1 REPLY 1

padmaja_rajopad
Level 6
Hi,

Is the tape device seen correctly in Windows Device Manager?

Try using the device with NTBACKUP


Regards
Padmaja