Cancel job takes long time

[Bruce_Musgrove]

Why, when I manually cancel a job (usually in the pre processing stage) does it take 3-14 minutes to cancel and return control back to me?


Just curious

[jsansoterra]

We experience the same problem.

I think it really depends on where they particular job was at the time the cancel was issued.

I have noticed that BE will finish the current 'task' before cancelling, but not always.

For instance, if the job is doing a 'Backup Scan' it will finish the scan before cancelling.

[Jamie_Tatum]

That's true. There are a lot of operations cancel can't interrupt. For example, media and library operations can't be interrupted because we need to preserve media integrity. You'll find the fastest cancels occur when data is streaming to tape.

[anoop_nair_2]

Hi,

Kindly update us on the issue.

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas