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Support

Cancelling job does not cancel Media Insert request.

Bobby_Torres
Level 3

‎08-31-2006 10:21 AM

If I start a restore then cancel the restore, should the cancellation also cancel the Media Insert request? The only way I can truely cancel the media insert request is to stop and restart the BE services.
Verson 10.1 Rev. 5629 with SP1 and hotfix 34
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3 REPLIES 3

Keith_Langmead
Level 6

‎08-31-2006 12:04 PM

If you cancel the job first, and then click OK to effectively respond that you have inserted the required tape, does it not then stop answering?

Not sure if I've had this issue yet on v10, but I know on v8.6 it's as if the system gets the idea into its head that it need a different tape, and no matter what you do it won't forget about it until such time as you tell it you've done what it asked, but if the requirement is no longer there, eg you've stopped the job, it doesn't actually check to ensure you have done anything.

Keith
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Bobby_Torres
Level 3

‎08-31-2006 12:18 PM

If I cancel the job then click ok to respond, I will get prompted again and again and again for a Media Insert even though the job has been cancelled.
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priya_khire
Level 6

‎09-12-2006 08:30 AM

Hello,

You can configure auto response to alerts as per the technote below:

http://support.veritas.com/docs/254685
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