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Veritas.com
Support

Cannot extend Backup Exec demo license with EVExtend

David_Dutt
Not applicable

‎01-03-2006 02:41 PM

Hi,

I have Backup Exec 10d running on Windows Server 2003. I am on Day 63 of my 60 day trial. I purchased the license, but asked to have an extension to help me until I receive the license.

Someone from Veritas sent me EVextend.exe to extend my license, but it comes back saying"The Evaluation Period has not expired on this computer."

Any one have any ideas?

David
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1 REPLY 1

priya_khire
Level 6

‎01-04-2006 12:39 AM

Hello,

Does it give you a message saying "The Evaluation Period has not expired on this computer"? Go to the tab 'tools- backup exec diagnostics' and run the diagnostics.This well generate the bediag file. Verify if the eval period has indeed expired. In case of additional information on extending the evan period, you can contact our sales team at the following link:

http://www.symantec.com/corporate/corpdir.html

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.
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