cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot install fixes/sp to BE 10d, install terminates, error logged included.

Shaun_Michelson
Level 3
I'm experiencing the exact issue outlined here: http://support.veritas.com/docs/276637.  However, the BEDB IS installed locally.  I went ahead and tried the proposed fix, but the installation of a SP still fails.  I went ahead and moved OSQL.exe, BCP.exe and BCP.rll to the specified folder, no change.  Here is the install log from the server:
 
03-26-2008,10:55:48 :  Installing BE services.
03-26-2008,10:55:48 :  Installing BE database.
03-26-2008,10:55:48 : Executing Attach_BEDB.
03-26-2008,10:55:49 : The SQL server AR3\BKUPEXEC with service name of MSSQL$BKUPEXEC has been started
03-26-2008,10:55:49 : DRIVER={SQL Server};SERVER=AR3\BKUPEXEC;Trusted_Connection=Yes
03-26-2008,10:55:49 : Connected to SQL Server.
03-26-2008,10:55:49 : A previous BEDB database was found.  Detaching current BEDB database now.
03-26-2008,10:55:49 : Database BEDB has been taken offline.
03-26-2008,10:55:49 : The original BEDB database was detached.  The new BEDB database will now be attached.
03-26-2008,10:55:49 : Attaching BEDB to SQL Server.
03-26-2008,10:55:49 : EXEC sp_attach_db 'BEDB',@filename1 = N'c:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Dat.mdf', @filename2 = N'c:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Log.ldf'
03-26-2008,10:55:49 : BEDB has been succesfully attached to SQL Server.
03-26-2008,10:55:49 :  Executing BE_SetSQLMaxMemory.
03-26-2008,10:55:49 : Executing SetSQLMaxMemory.
03-26-2008,10:55:49 : DRIVER={SQL Server};SERVER=AR3\BKUPEXEC;Trusted_Connection=Yes
03-26-2008,10:55:49 : Connected to SQL Server.
03-26-2008,10:55:49 : Setting SQL server max memory to 1023 MB
03-26-2008,10:55:50 : SQL Server max memory has been set.
03-26-2008,10:55:50 :  Executing BE_BackupDBFiles.
03-26-2008,10:55:50 : DRIVER={SQL Server};SERVER=AR3\BKUPEXEC;Trusted_Connection=Yes;DATABASE=master
03-26-2008,10:55:50 : Connected to SQL Server for DB location.
03-26-2008,10:55:56 : The SQL server AR3\BKUPEXEC with service name of MSSQL$BKUPEXEC has been stopped.
03-26-2008,10:55:59 : The SQL server AR3\BKUPEXEC with service name of MSSQL$BKUPEXEC has been started
03-26-2008,10:55:59 :  About to configure BE main module.
03-26-2008,10:55:59 :  Executing BEMain_ConfigBEMain.  Configuring BE Media Server components.
03-26-2008,10:55:59 :  Executing RegCOMServers.
03-26-2008,10:55:59 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
03-26-2008,10:55:59 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
03-26-2008,10:55:59 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
03-26-2008,10:55:59 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
03-26-2008,10:55:59 :  Registering Dll: C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
03-26-2008,10:55:59 :  Successful registration of C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
03-26-2008,10:55:59 :  Registering Dll: C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
03-26-2008,10:55:59 :  Successful registration of C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
03-26-2008,10:55:59 :  Registering Dll: C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
03-26-2008,10:55:59 :  Successful registration of C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
03-26-2008,10:55:59 :  Executing AddBackupOperatorSecurityRights.
03-26-2008,10:55:59 :  Executing AddBackupOperatorSecurity.
03-26-2008,10:56:01 :  Executing AddBackupOperatorSecurity.
03-26-2008,10:56:02 :  Executing BE_PerfSetup.
03-26-2008,10:56:02 :  c:\PROGRA~1\VERITAS\BACKUP~1\NT\BEPerfSetup.exe -Refresh C:\WINDOWS\system32
03-26-2008,10:56:02 :  BE main module has been configured successfully.
03-26-2008,10:56:02 :  About to configure RA main module.
03-26-2008,10:56:02 :  Executing RAMain_ConfigRAMain.  Configuring Remote Administrator Console components.
03-26-2008,10:56:02 :  Executing RAMain RegisterDlls.
03-26-2008,10:56:02 :  ERROR: Failed to load \storex.ocx
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI320U.dll
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI320U.dll
03-26-2008,10:56:02 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI320U.dll
03-26-2008,10:56:02 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI320U.dll
03-26-2008,10:56:03 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
03-26-2008,10:56:03 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
03-26-2008,10:56:03 :  Registering Dll: c:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
03-26-2008,10:56:03 :  Successful registration of c:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
03-26-2008,10:56:03 :  Executing RAMain SetReportFilesToReadOnly.
03-26-2008,10:56:03 :  Executing CopyBELogoBmps.
03-26-2008,10:56:03 :  RA main module has been configured successfully.
03-26-2008,10:56:03 :  Executing IDR_ConfigIDR.  Configuring IDR components.
03-26-2008,10:56:03 :  Executing VSP_ConfigVSP.  Configuring Advanced OFO components.
03-26-2008,10:56:03 :  Executing BE_InstallVxTapeDevices.
03-26-2008,10:56:04 :  Executing AutoLdr_ConfigAutoLdr.  Configuring Auto Loader components.
03-26-2008,10:56:04 :  Executing VSD_InstallDrivers.
03-26-2008,10:56:04 :  c:\Program Files\VERITAS\Backup Exec\NT\loader
03-26-2008,10:56:05 :  Executing SetupAutoloader.
03-26-2008,10:56:05 :  Failed to create SCSIChanger service.
03-26-2008,10:56:05 :  Executing StartAutoldrDrivers.
03-26-2008,10:56:05 :  C:\DOCUME~1\ADMINI~1.APP\LOCALS~1\Temp\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\\startchgdrv.dll
03-26-2008,10:56:05 :  Installing DLO services.
03-26-2008,10:56:05 :  Installing DLO Admin Service.
03-26-2008,10:56:05 :  Executing BE_BackupDLODBFiles.
03-26-2008,10:56:06 : The SQL server AR3\BKUPEXECDLO with service name of MSSQL$BKUPEXECDLO has been started
03-26-2008,10:56:06 : DRIVER={SQL Server};SERVER=AR3\BKUPEXECDLO;Trusted_Connection=Yes;DATABASE=master
03-26-2008,10:56:06 : Connected to SQL Server for DB location.
03-26-2008,10:56:12 : The SQL server AR3\BKUPEXECDLO with service name of MSSQL$BKUPEXECDLO has been stopped.
03-26-2008,10:56:15 : The SQL server AR3\BKUPEXECDLO with service name of MSSQL$BKUPEXECDLO has been started
03-26-2008,10:56:15 : DRIVER={SQL Server};SERVER=AR3\BKUPEXECDLO;Trusted_Connection=Yes;DATABASE=master
03-26-2008,10:56:15 : Connected to SQL Server for DB location.
03-26-2008,10:56:15 :  Executing BEDB schema upgrades.
03-26-2008,10:56:15 :  Loaded c:\Program Files\VERITAS\Backup Exec\NT\bemigl.dll
03-26-2008,10:56:15 :  Got the proc address for MG_NonUiInit
03-26-2008,10:56:15 :  Got the proc address for MG_Start
03-26-2008,10:56:15 :  In BeMigl MG_Init
03-26-2008,10:56:15 :  In BeMigl Init
03-26-2008,10:56:15 :  Got Module handle for bemigl.dll
03-26-2008,10:56:15 :  Xml File name:
03-26-2008,10:56:15 :  c:\Program Files\VERITAS\Backup Exec\NT\migconfig.xml
03-26-2008,10:56:15 :  Number of libraries to load 5
03-26-2008,10:56:15 :  Adding c:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll to the library list
03-26-2008,10:56:15 :  Adding c:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll to the library list
03-26-2008,10:56:15 :  Adding c:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll to the library list
03-26-2008,10:56:15 :  Adding c:\Program Files\VERITAS\Backup Exec\NT\nsemigration.dll to the library list
03-26-2008,10:56:15 :  Adding c:\Program Files\VERITAS\Backup Exec\NT\DLOUpgradeu.dll to the library list
03-26-2008,10:56:15 :  exiting ReadXMLFile
03-26-2008,10:56:15 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:15 :  Migration running in silent mode
03-26-2008,10:56:15 :  Initializing migration library 0
03-26-2008,10:56:15 :  Assigning function pointers.
03-26-2008,10:56:15 :  Pvlupgrade MIG_Init()- start
03-26-2008,10:56:15 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:15 :  DriverConnect:DRIVER=SQL Server;SERVER=AR3\BkupExec;DATABASE=BEDB
03-26-2008,10:56:15 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:15 :  Querying version data
03-26-2008,10:56:15 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:15 :  AdammUpgradeView::Initialize() = 0
03-26-2008,10:56:15 :  Initializing migration library 1
03-26-2008,10:56:15 :  Assigning function pointers.
03-26-2008,10:56:15 :  Initializing migration library 2
03-26-2008,10:56:15 :  Assigning function pointers.
03-26-2008,10:56:16 :  Initializing migration library 3
03-26-2008,10:56:16 :  Assigning function pointers.
03-26-2008,10:56:16 :  Install Key=Software\VERITAS\Backup Exec\Install
03-26-2008,10:56:16 :  NSE Migration: NSEMigration Internal Registry Key=0x0
03-26-2008,10:56:16 :  Initializing migration library 4
03-26-2008,10:56:16 :  Assigning function pointers.
03-26-2008,10:56:16 :  Executed lp_MG_NoUiInit
03-26-2008,10:56:16 :  In BeMigl MG_Start
03-26-2008,10:56:16 :  Running migration library 0
03-26-2008,10:56:16 :  library Name c:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll
03-26-2008,10:56:16 :  Pvlupgrade MIG_Start()- start
03-26-2008,10:56:16 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:16 :  ADAMM upgrade started
03-26-2008,10:56:16 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:16 :  Backup Exec Device & Media Service Database, version 10.000001 is up to date. No changes are required.
03-26-2008,10:56:16 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:16 :  ADAMM upgrade ended
03-26-2008,10:56:16 :  Success 0 running migration library 0
03-26-2008,10:56:16 :  Running migration library 1
03-26-2008,10:56:16 :  library Name c:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll
03-26-2008,10:56:16 :  Install Key=Software\VERITAS\Backup Exec\Install
03-26-2008,10:56:16 :  Job Migration: JobMigration Internal Registry Key=0x0
03-26-2008,10:56:16 :  m_sExePathName=c:\Program Files\VERITAS\Backup Exec\NT\ m_sPathName=c:\Program Files\VERITAS\Backup Exec\NT\Data\
03-26-2008,10:56:16 :  In setpercentcomplete no pMigUI returning.
03-26-2008,10:56:16 :  Job Migration Success
03-26-2008,10:56:16 :  Success 0 running migration library 1
03-26-2008,10:56:16 :  Running migration library 2
03-26-2008,10:56:16 :  library Name c:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll
03-26-2008,10:56:16 :  Logging: catUpgrade : Upgrading Database Schema 
 
03-26-2008,10:56:16 :  Error code=2: catUpgrade : fail to CreateProcess for running osql command: osql -E -dBEDB -i  "c:\Program Files\VERITAS\Backup Exec\NT\betopcat.sql" -S AR3\BkupExec -l 180 -o "c:\Program Files\VERITAS\Backup Exec\NT\bcp_out.out" 
 
03-26-2008,10:56:16 :  Error code=2: catUpgrade : fail to CreateProcess for running bcp command: bcp "select * from BEDB.dbo.ImageObjectView" queryout "c:\Program Files\VERITAS\Backup Exec\NT\bcp_image_query.out" -c -S AR3\BkupExec -T
 
03-26-2008,10:56:16 :  Catalog Database upgrade failed.  c:\Program Files\VERITAS\Backup Exec\NT\\bcp_out.out contains detailed information.
 
03-26-2008,10:56:16 :  Failed
03-26-2008,10:56:16 :  Failure 1 running migration library 2
03-26-2008,10:56:16 :  lp_MG_Start failed with error 1
03-26-2008,10:56:16 :  Rolling back stop of BE services.
 
 
Any help would be much appreciated.
 
Thanks.
1 REPLY 1

Shaun_Michelson
Level 3
Update:  Added environment variable Path pointing to the MS SQL Server program files folder (Binn folder to be exact - which holds OSQL.exe and BCP.exe, but not BCP.rll???).  Rebooted, same result.  Also, performed a repair install on BE.  Rebooted as prompted, same result - same errors in bkupinst log.