Cannot recover data - asking for media

[Keith_Sanbei]

running windows 2000 advanced server (cluster).

I'm trying to recover a file deleted a couple weeks ago. After searching catalogs, locating the file and inserting the correct backup tape, it runs for a couple hours, it pops up and requests for media, even though it is already inserted.

i tried importing the media, then reinventorying the slot. it stil pops up. not sure what to do now. below is a screenshot of the popup:

http://img.photobucket.com/albums/v431/yazbah/veritas.jpg

[Keith_Sanbei]

^up^

[Sharvari_Deshmu]

Hello,

Try cataloging the media by unchecking the option use storage based media catalogs in tools-option-catalog
Then put the specific media that is mentioned in the alert and then try cataloging.


Thanks,

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