Catalog Error in BENT 9.0

[Ksubrata]

Working Environment - Win-NT4 SP6

I had taken the MS-SQL7 backup thru BENT version 8.6. The Data size was about 10.6GB. But could not restore the same by 8.6 version. Then I had uninstalled the older version and installed the 9.0.

Biut now I am unable to even catalog the DLT thru 9.0..... As i am unable to catalog the TAPE..... so restoretion process does not arise, But the same tape was cataloging properly and showing all the data contains i\thru ver 8.6

pls giving error alert while catalog....... saying "ODBC ACCESS ERROR; POSSIBLE LOST CONNECTION TO DATABASE OR UNSUCCESFULACCESS TO CATALOG INDEX IN THE DATAVASE...."

Pls guide me........ Subroto email :- skipinfo@vsnl.com

[padmaja_rajopad]

Hi,

As a first step ensure that Service Pack 6a is installed for Windows NT.

Please refer to the following Software Compatibility list for Backup Exec 9.0

VERITAS Backup Exec (tm) 9.0 for Windows Servers - Software Compatibility List

http://support.veritas.com/docs/251810

As far as the Catalog issue is concerned.

Click on "Tools" > "Options" > "catalog" > "Use storage meida based catalogs".

Uncheck this option and try cataloging the tape again....

Before that you may also recreate the "Catalogs" folder

Stop all BE services

Rename the "Catalogs" folder in Programs\Veritas\Backup Exec\NT directory to "Catalogsold".

Restart the services.

Check whether a new Catalog folder is created.

Hope this helps.


NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.