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Veritas.com
Support

Citrix Document ID: 249714 has the right symptom, but it not the cause

Tillman_Smoot
Not applicable

‎08-03-2005 02:32 PM

I have the exact message talked about in Document ID 249714. http://seer.support.veritas.com/docs/249714.htm

However, the mailboxes that are not being backed up are real mailboxes that users log in to. They've not been deleted and have accounts associated with them. I cannot delete the mailboxes, and I need to have them backed up. Any suggestions?

Example: V-79-57344-65033 - Directory not found. Cannot backup directory Doe, Shane and its subdirectories
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2 REPLIES 2

John_Chisari
Level 6
Partner Accredited

‎08-03-2005 06:46 PM

Not much you can do as the mailbox needs to be enabled to be able to be backed up by a mailbox backup.

I take it you are still doing Information Store backups? This will backup the mailbox for you still - just be a bit more work in order to restore it.
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Ajit_Kulkarni
Level 6

‎08-04-2005 01:38 AM

Hello,

Please refer to the following technote:

Backup of Microsoft Exchange mailboxes fails with error "V-79-57344-65033 - Directory not found. Cannot backup directory ? and its subdirectories."
http://support.veritas.com/docs/276561

Hope it helps you.

Regards


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
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