11-27-2012 07:38 AM
Hi,
11-27-2012 09:24 AM
Have you checked the below article.
http://www.symantec.com/docs/TECH77683
Also make sure you have installed BE2010 R3 and installed all the latest updates.
11-28-2012 12:19 AM
yes, I check all the steps and I have the same problem. Also I have updated to latest version
Thanks