Hi all.
We have a Windows Server 2003 running backup Exec 2010 r3. We have some physical servers, Vmware machines and NetApp devices. Since two weeks ago, without do upgrades or programs installations, we are having errors in the backup jobs in the NetApp devices because a credentials error. When we try to do the job in that devices, we always have the following error:
Hacer copia de seguridad- ACACRSFP223
Acceso denegado a Remote Agent. Compruebe la cuenta de conexión para ver el dispositivo especificado...
This error stars after a job error with Backup Exec, in the previus backup job:
Hacer copia de seguridad- \\ACACRSFP223\vol1
Ha fallado el montaje del soporte.
El usuario ha cancelado una operación de biblioteca de volúmenes físicos (PVL).
V-79-57344-33861 - El usuario terminó la operación del soporte.
We are using domain administrators privileges and nobody change the password, so this is really annoying. We try to put again credentials, restart server, services, reinstall BackUp Exec and we install BackUp Exec 2012 and 2014 in other machine but we are having the same issue.
And all is very rare, cause in Backup Exec we can navigate in the tree directory of this device and see all folders to select the folders that we have to backup, but when the backup job start, we can't have access to them.
We tried other program and have the same issue when is in "service mode" but when do it as aplication can do the work without any problems. So... It can be a service problem?
And we read a lot of topics here and try many solutions but we couldn't it.
Somebody can help us?
