DLO Agents Suddenly All Became Disabled

[Justin_Declines]

I deployed about 5 agents yesterday, throughout the day. All was working well.

Then around 4 PM all of the DLO agents went to disabled. All clients now say:
"The software is either not configured or has been disabled by your administrator."

Between the time the first agent worked and they all became disabled, I made no changed to the user profile.

Checked:
- All computers in DLO are enabled
- All users in DLO are enabled
- All users use the same profile, which was enabled
- Before all became disabled, data was backed-up
- I didn't install any new hardware/software on server
- I tried turning off our firewall
- Client run XP firewall with 10000, 10001 and file and print sharing open
- Checked client and sevrer system and application event logs -- nothing

Thoghts?

[Justin_Declines]

(All windows xp sp2 machines.)

Running win 2k3 sp1 on server.

[Justin_Declines]

Also, when I open the DLO setup tool on server the application says something like "Not supported in workgroup, install a domain"

I click OK and then it opens anyway.

We don't run a workgroup, we run an ms AD domain.

Backup Exec is funny software.

[Justin_Declines]

Anybody have any ideas?

[Parag_Ghatkar]

Check Schedule option and also there is one option if disable, enble client after xx min.

Parag

[Justin_Declines]

Don't see that option for "enable client after XX min"

[Justin_Declines]

Anyone have any ideas?

[Justin_Declines]

Restarted veritas services, and that's working now.

[Justin_Declines]

Just restarted BE services.