Hello,
Please put the DLO agent in the debug mode and revert with the relevant part of the log.
Follow the steps given below to put it in debug mode.
1. Exit the DLO client, select File | Exit
2. Open regedt32 or regedit
3. Expand HKLM\Software\VERITAS\Components
4. Create a new key called DebugStream
5. Create a new key below DebugStream called DLOClient.exe. The (default) string value data should be 0xE0FFFFFE.
6. Create a new key below DebugStream called DLOClientu.exe. The (default) string value data should be 0xE0FFFFFE.
7. Create a new key below DebugStream called DLOConsoleu.exe. The (default) string value data should be 0xE0FFFFFE.
8. Start the client
Once the client fails or generates an error, and the following logs will be generated.
a. DLOClient.log
b. All *.dmp files
Do revert with the results.
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
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