Showing results for 
Search instead for 
Did you mean: 

Dedup HPE Storeonce offline

Level 0

We use Backup Exec 21 with dedup HPE Storeonce 3640. Manually the part of the old elements was deleted from dedup and after that we had the problems with connection, now storeonce is offline.  Error in adamm.log is "DeviceIo: ostutil: hp-StoreOnceCatalyst:COFC-CZ210202T8 FindOstInfo missing BEOST_SInf AND LSU is not empty 'BEOST_00002572'"

I read that only the STSSINF Utility can help in such situation, but we don't have the license for tech support. 

Could anyone help with this utility? Or may be there are some other variants to repair?

Thanks for the help!