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Duplicate Recipients cannot be removed

jflebbe
Not applicable

I am using Veritas Backup 9.1, on a Windows Server 2003 Enterprise Edition.

When I go to Configure Recipients under the tools menu, I have about 10 recipients with the same name (dan) that I cannot remove and I cannot get into the properties to edit.  When I try to create a new person with a different name (Joe), and I fill out the proper SMTP information, then when I click OK at the bottom a new user is created with the old duplicated name (dan not Joe) and then I cannot remove this one as well or get into the properties.

When I select one of the recipients for notification, the notification does not work.

The notifications use to work no problem until I tried to add someone new and all the duplicates started.

How can I remove the duplicated recipients and create new recipients without this duplication problem?

1 REPLY 1

superalf
Level 3
Have you tried doing a database repair using the BEUtil? That would be a good place to start if you haven't already done it.

What error message (if any) do you get when you try to edit or remove the duplicate entries?