cancel
Showing results for 
Search instead for 
Did you mean: 

Enquiries about licensing of Backup Exec issue.

Ford
Level 3
I have one license certificate call
 
SYMC BACKUP EXEC 11D WIN WITH CONTINUOS PROTECTION SERVER I/O ESSENTIAL 12 MONTHS
-- Is this license means it bundle together with continuous protection server license? --
 
 
But after i key in all license key and try to install continuous protection server...
It was not being supported, for this moment i only able to install the following when i check my server, is it this license is not included Continuous protection server service?
 
This is the licensed show after i key in all my license key.
 
Symantec Backup Exec For Window Servers
Advanced Open File Option
Remote Agent for Window and Netware Servers
Agent for Microsoft Exchange Server
Remote Agent for Window and Netware Servers
Advanced Open File Option
Remote Agent for Window and NetWare Servers
Intelligent Disaster Recovery Option
 
Moderator or anyone who know? Kindly give me a feedback on this, thank you.
I hate to call the phone support because they always route me here....then push me there... no end. 
 
Thank you for your help.
2 REPLIES 2

SRodriguez
Level 6
Employee Accredited
Ford:
 
Continous Protection Server is a separate software and a different setup from the Backup Exec setup, it is included in Backup Exec 11d licensing.  You will not see it listed in Backup Exec license information.
 

Regards,

Sandra Rodriguez
Advanced Technical Support Engineer

 

Ford
Level 3
Thanks for reply, but i believe it was my mistakes.
 
Agent for Microsoft Exchange Server - should be the key for this continuos protection server installation.