Error 0xe00002f8

[Laurent_87]

Hello All,

I need some help on Backup Exec, We have Backup 2010 R3, Exchange 2010.

We are trying to restore messages but an issue occurs with the error: 

Exchange 2010 mailbox or mailbox item restore fails with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI error.

Can anybody help us ?

Thanks in advanced.

[CraigV]

Hi,

Check the links below and see if they help:

https://www.veritas.com/support/en_US/article.100008870

https://www.veritas.com/support/en_US/article.000009554

Thanks!

[Laurent_87]

Hi,

This solution works :

) Open the hosts file located at %SystemRoot%\system32\drivers\etc\ by using an editor such as Notepad.

2) Add the following lines into the file:
    actual IPv4 address     hostname of the computer
    actual IPv4 address     FQDN of the computer
    actual IPv4 address     localhost

    For eg:
    10.0.100.11     exchange
    10.0.100.11     exchange.domain.local
    10.0.100.11     localhost

3. Save the changes made to the file and restart the Backup Exec services on the Exchange CAS server.

Thanks,