Error V-79-57344-34032 with restore

[IMCD]

Hello,

I'm having a BIG problem restoring files with Backup Exec 10d.

Backing up goes well, but when I try to restore then I get the following error message:

Final error: 0xe00084f0 - The device timed out.

The semaphore timeout period has expired.

V-79-57344-34032 - The device timed out.

I installed the newest drivers from the symantec site, installed Service Pack 4 and went through the How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.x document, but I can't get it working.

The adamm log-file says the following:

Scsi Address
Prt :Bus :Tar :Lun   Attributes
-------------------  -------------------------------------------------------------------------------

0001:0001:0005:0000  Device Name             "\\.\Tape0"
                     Secondary Name          "\\?\scsi#sequential&ven_ibm&prod_ult3580-td3&rev_57f7#6&1ee72d03&0&150#{53f5630b-b6bf-11d0-94f2-00a0...}"
                     Primary Inquiry         "IBM     ULT3580-TD3     57F7"
                     Serial Number           "IBM     ULT3580-TD3     9210044154"
                     Device Flags            SCSI, SN(TYPE 1)
                     Device State            3, Online

                     Device IDs              1003, {D73A458E-1B8F-4F31-B997-D90EA16F0210}
                     Device Name             "IBM 2"
                     Device Type             134283265, "LTO 64K (64K,10,0,E,HU)"
                     Device Features         0x001BFA7F
                     Device Element          0, 0

But the SCSIChanger regkey doesn't list my IBM ULT3580.

Recreated it, but no luck.

When I look in the Devices section, it lists my IBM and says it's online and active.....

What can I do?

Thank you in advance!

Best regards,

Matthijs