Hello,
- Change the SCSI changer ID from 1 to ID 2.
- Update the firmware of the drive.
- Cjheck for event ids 7, 9, 11 and 15 in the Event logs.
- Additionally refer the following technote.
Title:
How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/255501
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
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