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Error e00084ca with LTO3 tape

shix88
Level 2

Dear Support,

 

i'm trying to restore data from LTO3 in BE2010.

the invontory completed 100% but when i try the catalog i had error e00084ca "The data being read from the media is inconsistent" .

 

can you please help me.

 

it's very urgent request as i lost all data in our server.

 

Regards.

 

6 REPLIES 6

CarlyH
Level 3
Employee

shix88
Level 2

Hello CArly,

 

i checked this link before sending my request. the hard driver is good as i do a backup job today with it.

 

 

lmosla
Level 6

Hi shix88,   this is an error generated by Backup Exec. please verify whether this is Symantec System Recover (BESR) or Backup Exec? SSR does not support using tape so if this is for Backup Exec you should post in the Backup Exec Forum.

Run all the latest hotfixes

Do you have any errors in the Windows Event Logs?

Make sure you are updated to the most recent firmware.

Run the tape venders diagnostic utility to check the tape device.

thanks

Markus_Koestler
Moderator
Moderator
   VIP   

Moved to correct forum.

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

As it could be a faulty tape do you have an other tapes containing backup sets that you could test a restore from?

 

Also are you using the same tape drive to restore that wrote the tapes in the first place. Not that this is usually a requirement but if there was an error on the original drive that was transferred to how the data was written at the time, then another drive might not be able to restore. This kind of issue being more of a problem with older tape drives and as you are asking about the older LTO-3 tape technology it is possible the tape drive that wrote the backup originally is quite old.

pkh
Moderator
Moderator
   VIP    Certified
Are you trying to catalog multiple tapes?