Error on start Backup Exec Device & Media Service: database does not exist

[Laura_Giovagnol]

When I start the Backup Exec Device & Media Service I Have a error: database does not exist.
Event ID: 7023.

I have BackupExec 10.0 on Win 2003 SP1.

I try to detach and attach database but i have this message:
Error connecting to master database: hr: 0x80040154
(SQL service is ON).

Thanks.

[Sanjay_Raval]

Laura,

Here is the technote

http://seer.support.veritas.com/docs/274119.htm

i hope this would help you to resolve the issue

[Swati_Joshi]

HI Laura,

Did it resolve the problem?

If not, do revert back with details.

Thanks,

[Laura_Giovagnol]

It DIDN'T resolve the problem!!!
I have the same message.

I found other doc reference but also they don't resolve my problem.

I also reinstalled my product but anything!

I have MDAC 2.8 SP2 and I found 2 mismatching file SQLOLEDB.dll (2000.85.1117.0 expected 2000.86.1830.0) and msadco.dll (2,82,2651,0 expected 2.82.1830.0).


If I try to force detach database i have this log:


print 'Forcing database detach'
EXEC sp_detach_db 'BEDB'
end Error connecting to master database: hr = 0x80040154
Execute command failed: 0x80040154
File Exist Check: \\SERVER01\c$\Programmi\VERITAS\Backup Exec\NT\Data\BEDB_dat.mdf
File Exist: TRUE
Attach database BEDB
File Exist Check: \\SERVER01\c$\Programmi\VERITAS\Backup Exec\NT\Data\BEDB_dat.mdf
File Exist: TRUE
File Exist Check: \\SERVER01\c$\Programmi\VERITAS\Backup Exec\NT\Data\BEDB_log.ldf
File Exist: TRUE
Execute command: sp_attach_db 'BEDB','c:\Programmi\VERITAS\Backup Exec\NT\Data\BEDB_dat.mdf','c:\Programmi\VERITAS\Backup Exec\NT\Data\BEDB_log.ldf'
Error connecting to master database: hr = 0x80040154
Execute command failed: 0x80040154
OS ERROR: 0x80040154 (-2147221164)
Deinitialize...

-----------------------------
Process completed
01/24/07 17:14:52
Status: DBU_ERROR_DATABASE_ATTACH_FAILED
-----------------------------