Error: "the login credentials may be incorrect"

[Bernhard_M_hlba]

Hi,

each day we make a backup of our netware server 6.5 - SP4 with BE9.1 Rev 1158.4. The automatic backup (initiated on the server) is ok.

If i want to make a backup initiated on my pc (W2K-SP4 with BE9.1-Rev1158) i receive the following error message in the protocol: "Could not connect to .Netware File system//SYS: The login credentials may be incorrect.
All selections for this device will be skipped"
I receive the same error message if i want to restore something on my PC client.

BUT i can perform all these actions on the server in the BE-Admin-console. Backup and restore work fine if i start them manually.

There must be an error on the client.

Any ideas?

Thanks & best regards,
Berhard

[priya_khire]

Hello,

Does the problem occur with scheduled backups? Recreate the job and test the results.
Also perform the steps below:

-Go to the system console and run:
BESTOP
SMSSTOP
Delete all TSA$TEMP files in SYS:\SYSTEM\TSA\
SMDR NEW Y, N, N, N
BESTART

Run the job after this and verify the result. If the issue persists, revert with details.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.

[Bernhard_M_hlba]

Hello,

The problem does not occur with scheduled backups.

The problem must be on the client.
On the server console all operations work fine!

Regards

[Bernhard_M_hlba]

Hi,

i have found a solution for my problem.

There was a difference in the following menu settings:

- on the server: In the admin console under
Options – General
default: 'USE AUTO LOGIN' and

- on the PC client: In the admin console under
Tools – Options – Administration Console – General
default: 'use password database'
=> there was a difference

I changed the entry 'use password database'
into 'USE AUTO LOGIN' and everything works fine.

The two menu settings must be the same!

Regards
Bernhard