I am getting the same error.
Win2k Server.
Backup Exec v10
Backing up everything on the Server - Daily - System State + HDD.
When the job fails, the following is reported in the job log
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Job ended: Friday, June 24, 2005 at 9:31:59 AM
Completed status: Failed
Final error: 0xe000847c - An error occurred retrieving System State files.
The System State file could not be backed up.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33916
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and of course the link doesn't work.
I only get the error intermittently. Here is a quick summary of job reports.
05/19/05 Worked
...
05/25/05 Worked
05/26/05 Failed
...
05/31/05 Failed - After failure, I installed Hotfix 8
05/31/05 Worked
...
06/09/05 Worked
06/10/05 Failed
...
06/15/05 Failed
06/16/05 Worked
06/17/05 Worked
06/20/05 Failed
...
Present
As per the last posting I ran NTBackup, results below:
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Backup Status
Operation: Backup
Active backup destination: File
Media name: "Media created 6/24/2005 at 10:46 AM"
Backup of "System State"
Backup set #1 on media #1
Backup description: "System State 6/24/2005 at 10:46 AM"
Backup Type: Copy
Backup started on 6/24/2005 at 10:46 AM.
Error: You do not have permission to access portions of System State\Registry\software.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\software - skipped.
Backup completed on 6/24/2005 at 10:48 AM.
Directories: 145
Files: 2197
Skipped: 1
Bytes: 324,708,731
Time: 1 minute and 27 seconds
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I am currently looking at permissions. Though am unsure as to why it works sometimes & not others.
Any ideas?