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Error when installing AOFO - Please Help

Drew_Henning
Level 4

‎09-06-2007 06:08 AM

I get the following each time I try and install the AOFO.  Any ideas?

 

 

Symantec Backup Exec (TM) 11.0 for Windows Servers Installation Log
09-06-2007,07:58:01 : C:\WINDOWS\Installer\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}\setup.exe
09-06-2007,07:58:01 : CSetupApp::LoadSetupXML
09-06-2007,07:58:01 : CSetupApp::ScanXML
09-06-2007,07:58:01 : C:\WINDOWS\Installer\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}\Bin\Setup.xml
09-06-2007,07:58:01 : MSI File Name = WindowsInstaller-KB893803-v2-x86.exe
09-06-2007,07:58:01 : MSI Version = 3.1
09-06-2007,07:58:01 : MSI Package Name = Symantec Backup Exec for Windows Servers.msi
09-06-2007,07:58:01 : System Central Processor = 86
09-06-2007,07:58:01 : Product Type = SETUP_BE
09-06-2007,07:58:01 : Product Name = Symantec Backup Exec for Windows Servers
09-06-2007,07:58:01 : Current Installing GUID ={EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}
09-06-2007,07:58:01 : Product Version = 11.0
09-06-2007,07:58:01 : CSetupSupport::IsValidMSIPackage
09-06-2007,07:58:01 : C:\WINDOWS\Installer\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}\Symantec Backup Exec for Windows Servers.msi
09-06-2007,07:58:01 : CSetupSupport::IsValidMSIMaintenPackage
09-06-2007,07:58:01 : Product version: 11.0.7170
09-06-2007,07:58:01 : Executing BE_PreCheckInstall
09-06-2007,07:58:02 : 11.0.7170
09-06-2007,07:58:02 : 11.0.7170
09-06-2007,07:58:02 : MDAC 2.82.1830.0 is installed on this system.
09-06-2007,07:58:02 : Executing StartAddRemSequence
09-06-2007,07:58:02 : Executing SSO:PullDataMSI()
09-06-2007,07:58:02 : Executing TSM_GetTSMSettings.
09-06-2007,07:58:02 : Executing CDlgCAS:PullDataMSI()
09-06-2007,07:58:02 : COMMAND LINE: Checking UIMODE value
09-06-2007,07:58:02 : COMMAND LINE: Checking installation mode
09-06-2007,07:58:02 : COMMAND LINE: Checking for serialization values
09-06-2007,07:58:02 : CDlgChooseCustom:PullDataSilent
09-06-2007,07:58:02 : After check for parameter file exists.
09-06-2007,07:58:02 : Executing CLUS_InitData
09-06-2007,07:58:02 : InitData failed to open the cluster wrapper
09-06-2007,07:58:02 : Executing CLUS_InitData
09-06-2007,07:58:02 : InitData failed to open the cluster wrapper
09-06-2007,07:58:02 : COMMAND LINE: Checking for service account values
09-06-2007,07:58:02 : Getting the Silent Params.
09-06-2007,07:58:02 : COMMAND LINE: checking for SSO values
09-06-2007,07:58:02 : COMMAND LINE: Checking for tape drivers values
09-06-2007,07:58:02 : COMMAND LINE: Checking for TSM values
09-06-2007,07:58:02 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:02 : After Check for INSTALL_MODE.
09-06-2007,07:58:02 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:02 : COMMAND LINE: checking for CASO values
09-06-2007,07:58:02 : COMMAND LINE: Checking for clone values
09-06-2007,07:58:02 : COMMAND LINE: Checking progress settings
09-06-2007,07:58:02 : COMMAND LINE: Checking for NOINSTALL value
09-06-2007,07:58:02 : Setup Command Line = "C:\WINDOWS\Installer\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}\setup.exe" /UISERIALREM:
09-06-2007,07:58:02 : List of switches set follows:
09-06-2007,07:58:02 : /DEST: = C:\Program Files\Symantec\Backup Exec\
09-06-2007,07:58:02 : /SNO: = 0882549880001419 0082689936004006 0083539966009907
09-06-2007,07:58:02 : /USER: = buexec
09-06-2007,07:58:02 : /DOM: = OII_DOM
09-06-2007,07:58:02 : /PASS: = ********
09-06-2007,07:58:02 : /TS:
09-06-2007,07:58:02 : /DOCS:
09-06-2007,07:58:02 : /LOADER:
09-06-2007,07:58:02 : /AOFO:
09-06-2007,07:58:02 : /EXCH:
09-06-2007,07:58:02 : /NTA:
09-06-2007,07:58:02 : /DBSERVER:
09-06-2007,07:58:02 : /DBINSTPATH: = C:\Program Files\Microsoft SQL Server\
09-06-2007,07:58:03 : /BACKUPDATA: = 0
09-06-2007,07:58:06 : CDlgSerialNumber Pass Function.
09-06-2007,07:58:06 : After Check for Remote_Install.
09-06-2007,07:58:06 : After Check for RA_INSTALL.
09-06-2007,07:58:06 : After Check for MODE_MAINTENANCE.
09-06-2007,07:58:06 : After Check for MAINTENANCE_TYPE.
09-06-2007,07:58:11 : Validating serialization data
09-06-2007,07:58:11 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:11 : After Check for INSTALL_CHOICE.
09-06-2007,07:58:11 : After Check for INSTALL_TYPE.
09-06-2007,07:58:11 : After Check for INSTALL_MODE.
09-06-2007,07:58:11 : After Check for MAINTENANCE_TYPE.
09-06-2007,07:58:11 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:11 : On Init of CDlgChooseCustom
09-06-2007,07:58:11 : Leaving Init of CDlgChooseCustom
09-06-2007,07:58:11 : CDlgLocalChooseCustom:OnInitDialog
09-06-2007,07:58:11 : On Init of CDlgLocalChooseCustom
09-06-2007,07:58:11 : Executing CLUS_InitData
09-06-2007,07:58:11 : InitData failed to open the cluster wrapper
09-06-2007,07:58:11 : Executing CLUS_InitData
09-06-2007,07:58:11 : InitData failed to open the cluster wrapper
09-06-2007,07:58:11 : Leaving Init of CDlgLocalChooseCustom
09-06-2007,07:58:12 : Validating Local Options Data
09-06-2007,07:58:12 : CDlgSSO Pass Function.
09-06-2007,07:58:12 : After Check for INSTALL_MODE.
09-06-2007,07:58:12 : CDlgChooseTapeDrivers Pass Function.
09-06-2007,07:58:12 : After Check for INSTALL_MODE.
09-06-2007,07:58:12 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:12 : After Check for INSTALL_MODE.
09-06-2007,07:58:13 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:13 : CDlgCAS Pass Function.
09-06-2007,07:58:13 : After Check for INSTALL_MODE.
09-06-2007,07:58:13 : CDlgClone Pass Function.
09-06-2007,07:58:13 : CDlgClone not passed.
09-06-2007,07:58:13 : CDlgRemoteChooseCustom Pass Function.
09-06-2007,07:58:13 : After Check for INSTALL_CHOICE.
09-06-2007,07:58:13 : DeleteData, data didn't exist.
09-06-2007,07:58:13 : Install Summary XML File:
09-06-2007,07:58:13 : C:\DOCUME~1\ADMINI~1.OII\LOCALS~1\Temp\EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02\InstallReview.xml
09-06-2007,07:58:13 : Install Summary XSL File:
09-06-2007,07:58:13 : C:\WINDOWS\Installer\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}\Bin\InstallSummary.xsl
09-06-2007,07:58:13 : Install Summary HTML File:
09-06-2007,07:58:13 : C:\DOCUME~1\ADMINI~1.OII\LOCALS~1\Temp\EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02\InstallReview.htm
09-06-2007,07:58:13 : Entering GetSQLAndCASOInformation
09-06-2007,07:58:13 : Leaving GetSQLAndCASOInformation
09-06-2007,07:58:13 : MDAC 2.82.1830.0 is installed on this system.
09-06-2007,07:58:13 : m_bUseNativeClient = 1
09-06-2007,07:58:13 : *************** About Backing Up Exchange 2007 Servers *************** To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
09-06-2007,07:58:20 : Executing BE_InstallMDAC.
09-06-2007,07:58:20 : MDAC 2.82.1830.0 is installed on this system.
09-06-2007,07:58:25 : Installing .Net Framework 2.0.
09-06-2007,07:58:25 : Checking for .Net Framework 2.0.
09-06-2007,07:58:25 : .NET Framework was detected. Skipping install.
09-06-2007,07:58:26 : Installing Microsoft Report Viewer Redistributable 2005
09-06-2007,07:58:26 : m_bUseNativeClient = 1
09-06-2007,07:58:26 : DRIVER={SQL Native Client};SERVER=NPS-2003-SRV\BKUPEXEC;Trusted_Connection=Yes
09-06-2007,07:58:26 : SQL Server version 9
09-06-2007,07:58:26 : SQL version returned: 9
09-06-2007,07:58:34 : CDlgChooseCustom:PostDataMSI
09-06-2007,07:58:34 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:34 : After Check for INSTALL_CHOICE.
09-06-2007,07:58:34 : After Check for INSTALL_TYPE.
09-06-2007,07:58:34 : After Check for INSTALL_MODE.
09-06-2007,07:58:34 : After Check for MAINTENANCE_TYPE.
09-06-2007,07:58:34 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:34 : CDlgSvcAcctInfo: Posting MSI Data
09-06-2007,07:58:34 : Install in Maintenance mode.
09-06-2007,07:58:34 : Posting service account data.
09-06-2007,07:58:34 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:34 : After Check for INSTALL_MODE.
09-06-2007,07:58:34 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:34 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:34 : After Check for INSTALL_CHOICE.
09-06-2007,07:58:34 : After Check for INSTALL_TYPE.
09-06-2007,07:58:34 : After Check for INSTALL_MODE.
09-06-2007,07:58:34 : After Check for MAINTENANCE_TYPE.
09-06-2007,07:58:34 : CDlgLocalChooseCustom Pass Function.
09-06-2007,07:58:34 : CDlgSSO Pass Function.
09-06-2007,07:58:34 : After Check for INSTALL_MODE.
09-06-2007,07:58:34 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:34 : After Check for INSTALL_MODE.
09-06-2007,07:58:34 : CDlgTSMConfig Pass Function.
09-06-2007,07:58:34 : Action 7:58:34: INSTALL.
09-06-2007,07:58:34 : Action start 7:58:34: INSTALL.
09-06-2007,07:58:35 : Action ended 7:58:35: INSTALL. Return value 8.


09-06-2007,08:01:46 : Validating install complete
09-06-2007,08:01:46 : Success unloading BEINSTDLGS.DLL.
09-06-2007,08:01:46 : CLEANUP: Install has removed the following files from: C:\DOCUME~1\ADMINI~1.OII\LOCALS~1\Temp\2\{EAB0C0F9-B57B-4865-91A3-DE3B34B1FB02}
09-06-2007,08:01:46 : Removed files:
09-06-2007,08:01:46 : ERROR: Installation failed with error 1618.
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