Exchange 2003 - VSS

[Timo_Schoenfeld]

Hi all,

we just installed Ex2k3 on W2k3 and everything works fine, instead of my Backupjobs.

Is it true, that i have to make to Backupjobs to backup:

a. Storagegroups with BE Exchangeoption
b. Systemstate, and Filesystem with VSS

?

Not very nice. My backupjob contains more than 30 Servers. Till now i was able to make a backup of them in one job. Will these good times come now to an end ?

Any hints how to solve the problem ?! On W2k3 i do not have another possibility to backup the systemstate, i must use VSS.

Regards Timo

[Deepali_Badave]

Hello,

In this case deselect the user data.

Modify the selection list to deselcet the user data.

========================================
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Timo_Schoenfeld]

Deselect User Data ?

I backup the storagegroups, in this can't i don't have the possibility to deselect anythinng. Could you please render more precisely what you mean ?

Regards Timo

[Shyam_Sundar]

Hello,

The selection 'User Data' is found under 'Shadow Copy components' . Deselect this option and check to see how the backup works.



Additional Information :
For information on the recent VERITAS Backup Exec

security vulnerabilities, including links to the downloads

for the necessary hotfixes, please refer to the following

document:
Patch summary for Security Advisories VX05-001,

VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



Note : If we do not receive your reply within two
business days, this post would be marked ‘assumed
answered’ and would be moved to ‘answered questions’
pool.


Thanks.

[Timo_Schoenfeld]

Sorry but under 'Shadow Copy components' i can only select/deselect:

Systemstate
Com +
IIS
Registry
System Files

Servicestate
EventLogs
WMI

No "User Data" option can be found.

Regards Timo

[priya_khire]

Hello,

Are you referring to Storage foundation for Windows and a multi volume snapshot with VSS? If so, refer to the release notes for Backup exec 9.1, point 11. You can follow the method mentioned therin in order to conduct separate backups with VSS. The link is given below:

http://support.veritas.com/docs/261695
Are your backups giving any errors?

If the problem is not the one mentioned above, do elaborate.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.

[Timo_Schoenfeld]

No, we're using BE 9.1 with remotagents. The problem is that i do have to define two jobs for a backup on Exchange 2003. On which makes a backup of storagegropups and one of shadow copy components. See also :

http://seer.support.veritas.com/docs/275213.htm

Seems to be that i need to do something with becmd, which is only possible from version 10.

Regards Timo

[Renuka_-]

Hello Timo,

The article 275213 states the exact same thing that we are telling you, Exchange cannot be backed up simultaneously under user data in shadow copy components as well as under information store.

For this reason we request you to deselct the entire user data for backup.

Please refer to the following technote for the exact location of the user data:
http://support.veritas.com/docs/265159


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

[Timo_Schoenfeld]

Hi Support,

i would really like to exclude userdata on the Exchange 2003 from my backupjob, but the component "User Data" do not appear in my selectionlist. Why ?

Regards Timo !

[Sharvari_Deshmu]

Hello,

We would like to know whether you are backing exchange using exchange agent?

Also to further troubleshoot we would require the exact error message or the problem that you are facing?



Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Timo_Schoenfeld]

Ofcourse we're using Exchangeagent.

The error message:

Initialization failed: "\\Server\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). VSS Snapshot-Error.

Volume does not support Shadow Copy Service. Near informations can be found in the eventlog.

Regards Timo !

[Chaitanya_Khurj]

Hello Timo,

Please refer to this technote. You must run the VSSADMIN LIST WRITERS command as soon as the backups fail with that error.

How to troubleshoot the error "A failure occurred querying the Writer status" (a000fed1 HEX or e000fed1 HEX) using VSSADMIN

http://support.veritas.com/docs/261993

Do let us know what the output is.

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.