Exchange 5.5 and BE 9.1

[Gilly]

Hi All,

Trying to Backup an Exchange server (WinNT) with Exchange 5.5 on it from a Win2K server with BE 9.1 on it via Remote Agent and Exchange Agent.
The Veritas server is on the LAN but the Exchange server is on a DMZ.
Communication through the FW is working fine and I can backup everything except the Information store which is unusual.

Keep getting Access to Databse denied.

The account i'm using for the Information Store is apperently the right one with full rights to eveything on the Exchange server.

Has anyone come across something like this?

Thanks
Gilly

[Renuka_-]

Hello,


1. Ensure that the job is being created while logged in as the Backup Exec service account.
2. Verify that the Backup Exec service account mailbox is not hidden.
3. Verify that the Backup Exec service account has Domain Admin and Local Administrative rights.
4. Verify that the Backup Exec service account has Service Account Admin rights at the Site level in Exchange.
5. Verify that mail can be sent to and from the Backup Exec service account mailbox.

"NOTE : If we do not receive your intimation within two business days,
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[Sheetal_Risbood]

Archiving the post as per our previous reply