Exchange Agent Failure

[Donna_Bagby]

Exchange backups are randomly failing with the following errors in event logs. Remainder logs are empty.

Information Store (3040) 3934de30-1082-46ac-86eb-7e6f59fa6399: Ending the backup of the file E:\Exchsrvr\Mdbdata\priv1.edb. Not all data in the file has been read (read 19328794624 bytes out of 72217276416 bytes).
For more information, click http://www.microsoft.com/contentredirect.asp.


Information Store (3040) 3934de30-1082-46ac-86eb-7e6f59fa6399: The backup has been stopped because it was halted by the client or the connection with the client failed.
For more information, click http://www.microsoft.com/contentredirect.asp.

NT Backups are successful....Vertias backups mostly fail.

[Gauri_Ketkar]

Hi,

Please update us on following :
-- Version Of BE ?
-- Version ans Service Pack installed of Exchange ?
-- what is the exact error message in Job log ?
-- Is exchange server a remote server ?


Thank you
Gauri

[Donna_Bagby]

I am helping our location in Singapore. Below is information they furnished.

Version Of BE ----- 10D
-- Version ans Service Pack installed of Exchange
-- what is the exact error message in Job log - network connection to remote agent lost
-- Is exchange server a remote server --- yes... we are using exchange agent and remote agent to back it up

Thanks for your help.

Donna

[Sharvari_Deshmu]

Hello,

Please try reinstalling remote agent:

How to do a manual / silent install of the Backup Exec 9.x and 10.x Remote Agent for Windows Servers (RAWS) if the push install does not succeed

http://support.veritas.com/docs/265736

Thanks,