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Veritas.com
Support

Failed Job - Why?

Brian_Hart_2
Level 3

‎09-29-2008 06:23 PM

v 12.0

I suddenly get failure messages for my automated backups and when I run my tests.  I am using a Dell  RD1000 disk cartridge system for the backups.

 

Any help would be appreciated.

 

Thank you.

Brian

 

-------------------------------------------------------

 

Error             : e0008703 - Job failed running its test run. See logfile for details.

For additional information regarding this error refer to link V-79-57344-34563

 

Log files seem to be no help:

 

 

Job name            : TestRun 00009 of Nightly Backup
Job type            : Test run
Job status          : Failed
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FILE-SERVER_00195.xml
Selection list name : TestRun 00009 of Nightly Backup
Device name         : Removable Backup-to-Disk Folder 1
Target name         : Removable Backup-to-Disk Folder 1
Media set name      : Nightly Backup
Error category    : Job Errors
Error             : e0008703 - Job failed running its test run. See logfile for details.
For additional information regarding this error refer to link V-79-57344-34563

Job Summary Information
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FILE-SERVER_00195.xml
Test run status            : Failed
Logon account check status : Successful
Bytes to be protected      : 53,250,147,761 bytes
Media online/nearline      : Yes
Overwrite or appendable    : Yes
Capacity check status      : Failed

Original start time : Monday, September 29, 2008 6:02:05 PM
Job started         : Monday, September 29, 2008 6:02:10 PM
Job ended           : Monday, September 29, 2008 6:04:19 PM
Elapsed time        : 00:02:09

 

Job Summary Information
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FILE-SERVER_00195.xml
Test run status            : Failed
Logon account check status : Successful
Bytes to be protected      : 53,250,147,761 bytes
Media online/nearline      : Yes
Overwrite or appendable    : Yes
Capacity check status      : Failed

Original start time : Monday, September 29, 2008 6:02:05 PM
Job started         : Monday, September 29, 2008 6:02:10 PM
Job ended           : Monday, September 29, 2008 6:04:19 PM
Elapsed time        : 00:02:09

Backup Engine Detail Information
Engine job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FILE-SERVER_00196.xml
Engine final status        : Successful
Prescan bytes to be protected : 53,250,147,761 bytes
Error category    : Job Errors
Error             : e0008703 - Job failed running its test run. See logfile for details.

 

Detail Information Credentials - \\FILE-SERVER\D:
Set status             : Successful
Resource name          : \\FILE-SERVER\D:
Logon account          : System Logon Account
Error                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

Detail Information Credentials - \\FILE-SERVER\C:
Set status             : Successful
Resource name          : \\FILE-SERVER\C:
Logon account          : System Logon Account
Error                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

Detail Information Credentials - \\FILE-SERVER\Shadow?Copy?Components
Set status             : Successful
Resource name          : \\FILE-SERVER\Shadow?Copy?Components
Logon account          : System Logon Account
Error                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

Detail Information Credentials - \\FILE-SERVER\Utility Partition
Set status             : Successful
Resource name          : \\FILE-SERVER\Utility Partition
Logon account          : System Logon Account
Error                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

 

Detail Information Credentials - \\FILE-SERVER\System?State
Set status             : Successful
Resource name          : \\FILE-SERVER\System?State
Logon account          : System Logon Account
Error                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

Detail Information - Removable Backup-to-Disk Folder 1
Media online/nearline      : Yes
Overwrite or appendable    : Yes
Capacity check status      : Failed
Media set name             : Nightly Backup
Online append capacity     : 268.47 MB
Online overwrite capacity  : 50,176.00 MB
Total append capacity      : 126,846.36 MB
Total overwrite capacity   : 860,160.00 MB
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2 REPLIES 2

Anup
Level 6
Certified

‎09-30-2008 08:37 AM

This is test run...what about the actual backu job.?

Test run will fail if does not find the space required to backup.

You can remove the media check from test run so that it will not fail on media check. 

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Brian_Hart_2
Level 3

‎10-02-2008 10:47 AM

Good point about the test.  Here is the actual failed backup log:

 

Job History for Nightly Backup
 
Expand AllCollapse All
Nightly Backup
Job name            : Nightly Backup
Job type            : Backup
Job status          : Failed
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_FILE-SERVER_00191.xml
Server name         : FILE-SERVER
Selection list name : Nightly Backup(2)
Device name         :
Target name         : Removable Backup-to-Disk Folder 1
Media set name      : Nightly Backup
Error category    : Job Errors
Error             : e0008821 - Job was recovered as a result of Backup Exec RPC service starting.  No user action is required.

For additional information regarding this error refer to link V-79-57344-34849


Job Summary Information
Byte count          : 0 bytes
Job rate            : 0.00 MB/Min (Byte count of all backup sets divided by Elapsed time for all backup sets)
Files               : 0
Directories         : 0
Skipped files       : 0
Corrupt files       : 0
Files in use        : 0
Original start time : Thursday, September 25, 2008 11:00:00 PM
Job started         : Friday, September 26, 2008 11:00:01 PM
Job ended           : Saturday, September 27, 2008 3:05:43 AM
Elapsed time        : 04:05:42

Set Detail Information - Backup \\FILE-SERVER\D:
Set type               : Backup
Set status             : Completed
Set description        :
Resource name          : \\FILE-SERVER\D:
Logon account          : System Logon Account
Encryption used        : None
Agent used                     : Yes
Advanced Open File Option used : Yes
Image used                     : No

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min
Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0
Start time             : Friday, September 26, 2008 11:00:01 PM
End time               : Friday, September 26, 2008 11:00:42 PM
Set Detail Information - Backup \\FILE-SERVER\C:
Set type               : Backup
Set status             : Completed
Set description        :
Resource name          : \\FILE-SERVER\C:
Logon account          : System Logon Account
Encryption used        : None
Agent used                     : Yes
Advanced Open File Option used : Yes
Image used                     : No

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min
Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0
Start time             : Friday, September 26, 2008 11:00:42 PM
End time               : Friday, September 26, 2008 11:02:24 PM
Set Detail Information - Backup \\FILE-SERVER\Utility Partition
Set type               : Backup
Set status             : Completed
Set description        :
Resource name          : \\FILE-SERVER\Utility Partition
Logon account          : System Logon Account
Encryption used        : None
Agent used                     : Yes
Advanced Open File Option used : Yes
Image used                     : No

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min
Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0
Start time             : Friday, September 26, 2008 11:02:24 PM
End time               : Friday, September 26, 2008 11:02:24 PM
Set Detail Information - Backup \\FILE-SERVER\Shadow?Copy?Components
Set type               : Backup
Set status             : Completed
Set description        :
Resource name          : \\FILE-SERVER\Shadow?Copy?Components
Logon account          : System Logon Account
Encryption used        : None
Agent used                     : Yes
Advanced Open File Option used : Yes
Image used                     : No

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min
Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0
Start time             : Friday, September 26, 2008 11:02:24 PM
End time               : Friday, September 26, 2008 11:02:25 PM
Set Detail Information - Backup \\FILE-SERVER\System?State
Set type               : Backup
Set status             : Completed
Set description        :
Resource name          : \\FILE-SERVER\System?State
Logon account          : System Logon Account
Encryption used        : None
Agent used                     : Yes
Advanced Open File Option used : Yes
Image used                     : No

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min
Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0
Start time             : Friday, September 26, 2008 11:02:26 PM
End time               : Friday, September 26, 2008 11:02:27 PM

 

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