Failed to log on to: houstongrnway.domain.local

[nleslie19701]

We have 2 exchange 2010 servers in a DAG.  after upgrading symantec to backup exec 2010 r3, i get this error message when i try to create a new backup job.  The weird thing is that the backup jobs that were created prior the upgrade are running fine.  

Failed to log on to: houstongrnway.domain.local
Logon account: System Logon Account  The directory or file was not found, or could not be accessed.

houstongrnway is the dns name for our DAG.   i've tried creating a new logon account but am still getting the same error message.  Any ideas?

[CraigV]

Hi,

Check the TNs below:

http://www.symantec.com/business/support/index?page=content&id=HOWTO24128

This is what is required to backup Exchange 2010...just make sure you conform.

Thanks!

[nleslie19701 · Accepted solution]

Actually, i was able to resolve this issue by going into exchange failover cluster and taking the file witness server offline and then bringing back online.  thx