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Failed to send notification in Backup Exec 10d

DingYuan
Level 2

Windows Small Business Server 2003 with Exchange 2003 and Veritas Backup Exec 10d.

Only problem is that there is no backup job alert notification is received upon completion when sending to external email address. Internal email has no issue.

In Veritas, setting notification's SMTP Configuration, click on test button for sending Internal email, the message is received, but not apply for external email address.

What could it be wrong? Please advice.

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