Been getting this error now for the last few days, and also getting in the event logs
SQLVDI errors
Log Name: Application
Source: SQLVDI
Date: 19/11/2012 23:41:10
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: servername
Description:
SQLVDI: Loc=SignalAbort. Desc=Client initiates abort. ErrorCode=(0). Process=3384. Thread=6212. Client. Instance=BKUPEXEC. VD=Global\msdb_00__21fbd398_9d8f_408f_96a0_abb966bb5cf1__SQLVDIMemoryName_0.
and VSS warnings as well.
Log Name: Application
Source: VSS
Date: 19/11/2012 23:45:47
Event ID: 40961
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Servername
Description:
ASR Warning: Failed to collect disk information for ASR Backup. Reason: Unable to obtain disk information for device 1 (Win32 error code 0x1).
Looking through a few websites i think i have narrowed down the issue to different versions of the sqlvdi.dll file on the backup server.
The issue i have now is that were ive checked on the server the file version is both the same but the size of the file itself is different, as below.
C:\Program Files (x86)\Microsoft SQL Server\80\COM\sqlvdi.dll
Version - 2009.100.1600.1
Size 129kb
C:\Program Files\Microsoft SQL Server\80\COM\sqlvdi.dll
Version - 2009.100.1600.1
Size 163kb
Now my question is which one should i use and is it ok just to overwrite the wrong one with the correct file.
The server is Windows 2008 R2 Std and the Backup software is Backup Exec 2010 R3 all fully patched up.
If anyone can offer any thoughts which way to go, it would be most appreciated.
