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Veritas.com
Support

Final error: 0xe00084f4 - An unknown error has occurred.

W__van_den_Held
Level 2

‎01-03-2006 12:23 PM

I have this error, when looking up some answers there are a lot of items mentioning (V-79-57344-34036) "Backup job fails with the error "An unknown error has occurred" when backing up to a backup-to-disk folder."

The great difference I have is I want to backup to tape in stead of disk. I already checked the security (using domain admin).

How to resolve this error???
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4 REPLIES 4

Deepali_Badave
Level 6
Employee

‎01-04-2006 12:06 AM

Hello,

Please refer the following technote:

http://support.veritas.com/docs/276639

If you are getting this error while backing up to tape, please verify if you are getting event id's 7, 9, 11 or 15.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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W__van_den_Held
Level 2

‎01-04-2006 12:25 AM

I have event ID 15 in the eventlog. What to do?
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Sharvari_Deshmu
Level 6

‎01-05-2006 07:27 AM

Hello,

We request you to contact hardware manufacturer.
In addition please see the technote:

http://support.veritas.com/docs/192216

Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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Dan_Wakeman
Level 4

‎06-17-2009 11:54 AM

This is how I finally fixed the same error after a lot of effort and failed attempts.

Test your tape drive to be sure it works outside of Backup Exec. I had an HP drive. Go to hp.com/go/tape. Find the link under "value added software" for "Library and Tape Tools", click that link, download the software. L&TT is a free diagnostic tool for HP tape drives and libraries. If it works, the problem is within Backup Exec. (I was using 12.5 with the very latest drivers, literally posted this week).
  1. Disable the tape drive in Backup Exec (right click on it)
  2. Delete the tape drive in Backup Exec (right click again, need to disable first) This must be done in Backup Exec! Doing the same in Windows Device Manager and rebooting did not fix the problem.
  3. Stop all the Backup Exec services (I did this with services manager & confirmed in Windows Services)
  4. Start all the Backup Exec services
  5. Start Backup Exec
  6. The tape drive should be re-detected.

Dan
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