Frequent Queued Jobs

[Bledi_Pylla]

Hi,

I'm running BE9.1 on Server 2003. My daily backup jobs have been queueing often. Under Alert is says:
"Please insert overwritable media into the robotic library using the import command."

The Event ID is 58064.

I don't think there is a problem with the tape because it worked the weeks before. The last time I had a queue was two weeks ago and it was on a Wednesday. The one before that was a week before that and it was on a Tuesday. I just canceled the jobs before thinking that it was going to be a rare thing. Now it seems like it is happening more than normal.

Any help will greatly be appeciated.

Thanks

[Shilpa_pawar_2]

Hi,

Please refer: http://support.veritas.com/docs/252436

Try moving media to scratch media and rerun the job.

Additionally go through these technotes:
http://support.veritas.com/docs/191594
http://support.veritas.com/docs/192055

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[Bledi_Pylla]

Hi,

What do you mean by moving media to scratch media?

This issue is strange because I know that the media is overwritable because I was able to use it last week.

I also checked the links that you suggested but unfortunately they were not helpful.

Any further help will greatly be appreciated.

Thanks

[Sharvari_Deshmu]

Hello,

Please erase a media and then try targeting the job to this media and verify the result.


Thanks,

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[Bledi_Pylla]

I've tried importing a brand new tape into the robotic library and it still gives me the same alert message:
"Please insert overwritable media into the robotic library using the import command.

Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well. Consult the online help for more information on overwritable media."

It seems like the only way to get rid of it is to cancel the queued job but doing that doesn't solve the problem.

Further help will greatly be appreciated.

Thanks,

[shweta_rege]

Hello,


Kindly let us know the overwrite protection Period and the append period ofthe media set.

Also let us know what have you selected under tools>options>mediamanagement?


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[Bledi_Pylla]

Hi,

Overwrite Protected Until: 1/1/1900 12:00:00AM
Appendable Until: 12/31/9999 12:00:00AM

Under Tools>Options>Media Management:

Media overwrite protection level
-Partial - Protect only allocated media
-Prompt before overwriting imported media

Media overwrite options
-Overwrite scratch media before overwriting recyclable media contained in the targeted media set

Media Label Configuration
Media type: 4MM
Prefix: 4MM Next Value: 1 Digits: 6

Thanks

[Gauri_Ketkar]

Hi,

Move a overwritable madia from defined media set to scratch media (under Menu-Media in BE GUI)

Also refer the Document given below :
http://support.veritas.com/docs/191957


Revert for any further Query
Hope this will help you


Thank you
Gauri


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[Bledi_Pylla]

Hi,

I tried moving a defined media set to the scratch media but it won't let me. I tried dragging and dropping and checked to see if there was a move option, none were available or worked.

I also went to the link and the information there didn't help me. The link was for an earlier version of BE and their solution did not help me.

Earlier this week the daily backup was fine. But last nights queued again. With the same alert message.

The randomness of the queues make it difficult to pinpoint the problem.

Further help will be greatly appreciated.

Thanks

[Gauri_Ketkar]

Hi,

Hope following documents will be helpful ..

Technote
http://seer.support.veritas.com/docs/237374.htm

Technote
http://seer.support.veritas.com/docs/192265.htm

How to configure Backup Exec 9.x and 10.x for Windows Servers to respond to alerts automatically.
http://seer.support.veritas.com/docs/254685.htm


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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[Bledi_Pylla]

I'll try the suggestions on the link out today and I'll inform on how it went.

Thanks

[Rucha_Abhyankar]

Hi,


Please keep us updated if the above links have helped you in resolving the issue.

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[Bledi_Pylla]

Hi,

I went to the link and followed the directions on there. The links didn't really help because we already have our settings set to how they suggested in the articles.

We've been getting alot more jobs queued this week than usual. It use to be once a week but now its been three days in a row.

Further help will greatly be appreciated.

Thanks

[Deepali_Badave]

Hello,

Run the sgmon before running the backup job.

How to create SGMON.LOG
<<>>

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