07-23-2010 08:53 AM
I hope this post will be useful to many people (please vote for it or mark it as solution if it helps you).
Installing directly RALUS on Debian will not always work.
This is a simple way to install it and avoid these (and other) problems :
1. (optional) Create a folder to keep all RALUS files and copy the archive into it :
2. Unpack the archive provided by Symantec
3. Stop the RALUS service if it is already installed and runnig
4. Very important, if you are under a 64 bit Linux you have to this
5. But if you are under a 32 bit Linux you have to this (I didn't tested under 32 bits) :
6. Be sure to answer all questions correctly especially the one about the host server (XXX.XXX.XXX.XXX), you must give the IP of the Backup Exec server.
7. Do a restart of the RALUS Backup Exec agent, and it should say "[ OK ]"
I hope it will help ! Send me questions if you have other problems...
Denis
P.S. Tested with Debian 5.0.3
P.P.S. If you still have some problems :
A) If you get "ERROR: VXIF_HOME is invalid. It must point to the root of VxIF. Exiting ...", simply edit ./RALUS64/installralus, and change line 3 :
B) If you get "./RALUS64/installralus: line 50: ../perl/Linux/bin/perl: No such file or directory", simply edit ./RALUS64/installralus, and change line 50 :
C) If the installation is sucessful but VRTSralus refuses to start, launch /opt/VRTSralus/bin/beremote –-log-console to see the error.
If you get error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory you simply need to install the package :
07-23-2010 09:16 AM
07-23-2010 09:35 AM
08-05-2010 11:46 PM
B) If you get "./RALUS64/installralus: line 50: ../perl/Linux/bin/perl: No such file or directory", simply edit ./RALUS64/installralus, and change line 50 :
08-26-2010 12:19 PM
09-03-2010 11:12 AM
09-17-2010 02:27 PM
Dear arsnova and RockwellMuseum,
I'm very thankful for your comments with more solutions :)
I hope this thread will help everyone having difficulties while installing RALUS...
Best regards...
01-29-2011 02:58 AM
Hi
Has anyone successfult installed this version on Fedora v13 64bit. I have applied the chnages as above and now recieive an error
./RALUS64/installralus: ./perl/Linux/bin/perl: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory
any help wuld be appreciated.
01-29-2011 03:27 AM
Hi
Can you open new thread for same seems to be old thread.
Much appreciated
Thank You
01-29-2011 06:54 AM
Dear Henry,
I think this is looking like a Fedora/Linux error unrelated to Backup Exec...
I found lots of people having this problem :
magix
02-01-2011 05:45 PM
got it working with fedora 14 today. took us a bit, but the elf issue has to do with the fact that the version of perl shipped with BUE is compiled against 32-bit libraries.
i did a blog post about how I fixed it here: http://www.petercarrero.com/content/2011/02/01/installing-backupexec-agent-linux-hosts-64-bit-fedora...
essentially, what I did was recreate the perl folders that came inside the BUE installer with sym links to the 64-bit that is included in fedora. not that hard to do, and all is outlined on the link above.
this worked for us and i hope this helps you...
-A
02-05-2011 02:19 AM
Hi
i have managed to install BE 64 bit agent on Fedora 64 V12.
BE 64 bit window server sees the fedora server....i can login..... but when i browse an error message says
The version of the backup exec remote Agent is incompatible with the backup exe media server attemting to access it.
any ideas
Thank you
03-22-2011 08:44 AM
When attempting step 5, part 2 (dpkg -i VRTSralus.....) I get the following error:
dpkg: error processing VRTSralus-13.0.2896.0.x86_64.deb (--install):
cannot access archive: No such file or directory.
Do I need to simply create the archive folder? If so, what path is it looking for?
Thanks,
Jeff
07-25-2011 05:28 PM
I was able to install the agent using your instructions. I am also able to connect to the agent running on the Ubuntu Server but with I try to expand the folders all I see is the [ROOT] level. I have tried calling Support but the agent is only supported on Version 7 and 8 of Ubuntu. Below is the error I am getting – any help would be greatly appreciated.
52d6b70 Mon Jul 25 18:56:11 2011 : FS_ResolveDevName: [\]
52d6b70 Mon Jul 25 18:56:11 2011 : FS_BlowOutMachine: FS_ResolveDevName returns -->192.168.100.100<-- as the machineName
52d6b70 Mon Jul 25 18:56:11 2011 : FS_BlowOutMachine: processing as local machine
52d6b70 Mon Jul 25 18:56:11 2011 : FS_BlowOutMachine: returning 0
52d6b70 Mon Jul 25 18:56:11 2011 : ====>VX_AttachToDLE
52d6b70 Mon Jul 25 18:56:11 2011 : Resetting hard link info
52d6b70 Mon Jul 25 18:56:11 2011 : Hard link info has been reset
52d6b70 Mon Jul 25 18:56:11 2011 : VX_AttachToDLE: initializing mount list
52d6b70 Mon Jul 25 18:56:11 2011 : VX_AttachToDLE: create mount list returned 0
52d6b70 Mon Jul 25 18:56:11 2011 : Adding any excluded filesystems
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type devpts
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type proc
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type sysfs
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type rpc_pipefs
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type tmpfs
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type cd9660
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type ftp
52d6b70 Mon Jul 25 18:56:11 2011 : Excluding filesystem type ntfs
52d6b70 Mon Jul 25 18:56:11 2011 : Attach to: \\192.168.100.100\[ROOT]
52d6b70 Mon Jul 25 18:56:11 2011 : ====> VX_ChangeDir
52d6b70 Mon Jul 25 18:56:11 2011 : ====> VXX_ChangeDir : apath : , asize : 1
52d6b70 Mon Jul 25 18:56:11 2011 : ====>ChangeDir : psize : 1
52d6b70 Mon Jul 25 18:56:11 2011 : vx_stat_by_name: Getting stat of /
52d6b70 Mon Jul 25 18:56:11 2011 : ===> gfsp vxms plugin: stat failed /home/tsupport/.gvfs errno 13
52d6b70 Mon Jul 25 18:56:11 2011 : ===> gfsp vxms plugin: stat failed /home/tsupport/.gvfs errno 13
52d6b70 Mon Jul 25 18:56:11 2011 : ===> vf_newpgn: couldn't initialize libgfsp.so
52d6b70 Mon Jul 25 18:56:11 2011 : Function vfmStatFileName, VxMS resolved the error code to this message:
object not claimed by any plugin
52d6b70 Mon Jul 25 18:56:11 2011 : vx_stat: objname is / returned 2059
52d6b70 Mon Jul 25 18:56:11 2011 : vx_open_by_name: Opening object name : /, openflags : B
52d6b70 Mon Jul 25 18:56:11 2011 : ===> gfsp vxms plugin: stat failed /home/tsupport/.gvfs errno 13
52d6b70 Mon Jul 25 18:56:11 2011 : ===> gfsp vxms plugin: stat failed /home/tsupport/.gvfs errno 13
52d6b70 Mon Jul 25 18:56:11 2011 : ===> vf_newpgn: couldn't initialize libgfsp.so
52d6b70 Mon Jul 25 18:56:11 2011 : Function vfmOpenFileName, VxMS resolved the error code to this message:
object not claimed by any plugin
52d6b70 Mon Jul 25 18:56:11 2011 : vx_open_by_name: Error : 2059
52d6b70 Mon Jul 25 18:56:11 2011 : vx_open_by_name: new handle =(
52d6b70 Mon Jul 25 18:56:11 2011 : VX_FindFirstFile: vx_open_by_name failed for path '/' errno=-536836984
52d6b70 Mon Jul 25 18:56:11 2011 : DSEnumerator failed with -536836945: 0
08-02-2011 12:14 PM
except that /var/log/messages logs a segmentation fault as well. The FS is ext3 and there are no missing NFS mounts. This looks like a compatibility issue with the file system even thouttgh it is ext3. Anybody have any suggestions?
Aug 1 22:03:39 home123-9 kernel: [31401.864652] beremote[3761]: segfault at 114cb010 ip 00007fa9108d7644 sp 00007fa9114cac60 error 6 in libext2fs.so[7fa9108ce000+e000]
08-04-2011 11:39 AM
Make sure the current libext2fs.so for that platform is installed:
apt-get install e2fslibs-dev
The replace the Ralus installed version of libext2fs.so....
# find . -name libext2fs.so ./opt/VRTSralus/VRTSvxms/lib/map/libext2fs.so ./opt/VRTSralus/bin/VRTSvxms/lib/map/libext2fs.so ./usr/lib/libext2fs.so # mv ./opt/VRTSralus/VRTSvxms/lib/map/libext2fs.so ./opt/VRTSralus/VRTSvxms/lib/map/libext2fs.so.old # /etc/init.d/VRTSralus.init stop Stopping Symantec Backup Exec Remote Agent Stopping Symantec Backup Exec Remote Agent: [ OK ] # mv ./opt/VRTSralus/bin/VRTSvxms/lib/map/libext2fs.so ./opt/VRTSralus/bin/VRTSvxms/lib/map/libext2fs.so.old # cp ./usr/lib/libext2fs.so ./opt/VRTSralus/VRTSvxms/lib/map/libext2fs.so # cp ./usr/lib/libext2fs.so ./opt/VRTSralus/bin/VRTSvxms/lib/map/libext2fs.so # /etc/init.d/VRTSralus.init start Starting Symantec Backup Exec Remote Agent ...... Starting Symantec Backup Exec Remote Agent: [ OK ]
Presto.....
10-27-2011 03:59 PM
This is due to the fact your Backup Exec version is maybe older than your agent ?
Normallly you can use old agents version with new Backup Exec versions, but not the opposite...
10-27-2011 04:04 PM
Woaw ! Congratulations, and thank you for your post with all details.
I am sure it will help people in the future !
Best regards !