04-03-2014 03:23 AM
Hello Guys
How are you all today and how is your family, its been a while hope you guys are good.
Please I would like you to help me out, for like 3 days I can't backup its telling me Job queued up although
I have been backing up manually before this issue start and yesterday I did the auto backup and is still the same thing, so I want you to help me out. if you check very well I keep a job on hold because the schedule is duplicate. all i want is how can i stop this queued job, i don't want it to repeat it self again.
please i need reply now. there is a sreen shot attached please find it and view. thanks
Best Regard,
Uncle T.
04-03-2014 03:27 AM
Hi,
right-click the job and choose "Respond to Alert". It' s probably going to tell you that there is no available tape in the drive (appendable or overwritable) so you need to make sure you have a useable tape.
Thanks!
04-03-2014 03:45 AM
Hello Uncle T,
Apart from responding to alert, I also see that one of the Backup Exec services has stopped. Could you also click on Tools > Backup Exec Services and restart all the services?
04-03-2014 06:03 AM
Ya, that'd be my first guess - check for crashed services, or an alert asking for a tape.
Resist the tempation to reboot the server until you have found the root cause. :)
04-03-2014 09:15 AM
Hello Uncle T,
Install any Live updates that are available and run a push install to the remote servers to keep everything at the same version level.
also try recreating the job
04-11-2014 09:19 AM
Thanks guyz i reall appreciate, but i dnt know why d backup don't pick the tape when doing the backup scan, when i get to office the next i find it on queue and i also if i do a manual backup and i click run now may be 6pm if i get to office the next day it will still be running the backup but if i use the schedule policy of the company for the backup it will just back it up lets say 8pm till 1am. so my question is if i want to scedule the backup to run now how will i configure the time i want it to stop backup. thanks i realy apreciate you guyz, you are the best.
04-17-2014 02:39 PM
See if this is what you are looking for http://www.symantec.com/docs/TECH185853\
Check Windows Event System logs for errors and check the properties of your tape drive to make sure it is using Symantec Drivers - if it isnt then use tapeinst.exe to install them.