How to make a backup/copy of BEWS 2012 Job List

[TRP]

Hi all :)

It seems that our install of BEWS 2012 is messed up and I am unable to connect to the console (even Sym support can't solve this) so I am going to completely uninstall and do a clean install.

What I want to do first is save the current set of backup jobs so I can import them into the reinstalled BEWS.

WIthout being able to actually get into BEWS how do i do this?  

thanks

Tracy

[CraigV]

Hi,

Check the Reports section and see if there is a canned report you can pull to allow you to get the information you need.

Otherwise this data is stored within the BEDB and the only other way I can think of is to log a call with Symantec and ask them to pull it out of there for you. Editing it yourself is neither supported nor recommended.

Thanks!

[pkh · Accepted solution]

There is no way to save and import jobs between any BE installations.

The only way to save your jobs is to save your BEDB by making a copy of the Data directory under the BE installation direction and use this to replace the Data directory after you have installed a new copy of BE.  However, this might bring back your present problem.