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Veritas.com
Support

Installation of Agent

carlos_sanchez
Level 2

‎10-27-2006 11:13 AM

I have installed the Media Server to a Windows Server 2003 and all is fine. Evrything loads and BE can see the Tape Drive.

I am having trouble with the Remote BE Agent installation. The install goes fine, but I am having trouble selecting any directory within the remote server. In fact, I can see the server but no child directories. I foolowed the installation instructions, but with no luck.

Any ideas?
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1 REPLY 1

Asma_Tamboli
Level 6

‎10-31-2006 03:09 AM

Hello,

We assume that you have installed the remote agent license on the media server as well.

Please ensure that the remote agent service is running under Lokal System account on media server as well as the remote SQL server.

Also enable the restrict anonymous support on both the machines with the help of the following dokument:

http://support.veritas.com/docs/238618

Restart all the backup exec services on both the servers after having made the changes.

Please download the tcpview utility from the following URL:


http://www.sysinternals.com/Utilities/TcpView.html

Run it on both the machines to ensure that the beremote.exe is listening to port 10000.


Thanks.
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