Installed BUExec 9.1 Sp2, now Windows only boots to Directory Restore Mode

[jk383]

So the server has been unable to boot to regular windows since immediately after rebooting following the Sp2 patch.

Now, I'm trying to restore the system state through Directory Servicse Restore Mode, and the job's elapsed time keeps ticking, but shows no percentage completed, bytes copied, etc and has been running for well over an hour.

[Ameet_Thakkar]

Kindly refer the following technote and carry out the following steps.


Title:- Title:- How to initiate a restore operation from the Media tab in Backup Exec 8.x or 9.x for Windows Servers

http://seer.support.veritas.com/docs/236258.htm

Please run the inventory & Catalog job operation and the run the job and let us know the result of job.

We hope this helps. Incase if the problem still persists, kindly revert back with SGMON.log.. Please paste 30 last lines of SGmon log.

SGMON.LOG file - The SGMON.EXE file located by default in \Program
Files\VERITAS\Backup Exec\NT folder. Start sgmon.exe just before starting
the backup job, this helps us see the sequence of events. Refer to the
following technote:

URL - http://seer.support.veritas.com/docs/190979.htm

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas