Job Operation Delete -> ERROR: Unable to attach to \\dnsname.com\[ROOT].

[Bart_Peeters]

To all,

We use a Redhat Enterprise 3 Server. We don�t have any problems if we want to backup the machine. It runs smoothly already for a couple of months.

However if we want to make a backup with the ARCHIVE option, it fails. For some reason the agent doesn�t want to delete the files. We receive the following errors:

Delete
Unable to attach to \\dnsname.com\.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.

All the directories are been set to:

chmod 777 ./*

This means that the root should have all permissions. He also owns the directories.
The policy is also set to remove all the subdirectories. It doesn�t have to preserve the substructure of the directories.

What causes this error?

[Deepali_Badave]

Hello,

What is the exact version of the Redhat linux?

Are you using RALUS or it is a legacy unix agent?

Regards,Message was edited by:
Deepali Badave

[Bart_Peeters]

Hello,

Currently we use the following version of Linux:

Linux version 2.4.21-40.ELsmp (bhcompile@hs20-bc1-7.build.redhat.com) (gcc version 3.2.3 20030502 (Red Hat Linux 3.2.3-54)) #1 SMP Thu Feb 2 22:22:39 EST 2006

For Ralus we use:

(is the ralus.ver file the file that contains the version number?)

5484 (Ralus version)

Kind regards,

Bart P

[Bart_Peeters]

Hello again,

The complete ralus version number is:

RALUS 10.0.5484.5

Kind regards,

Bart P

[Shilpa_pawar_2]

Hi,

Please note that the concept of an archive bit is not valid in UNIX environments.

You can perform the unix backups using modified time method.

Refer: http://seer.entsupport.symantec.com/docs/277484.htm

Thanks!

[Bart_Peeters]

To all,

I saw that Symantec has released a new version of Backup Exec, version 10d. I already installed it on my Backup Exec sever.

Is there also a new Ralus available for Linux? If it is available, where can I download it? Will this solve my problem? I noticed that there isn�t a lot response to my problem. Is this because there is bug into the Ralus?

Thanks,

Bart

[Swati_Joshi]

Hi,

The latest Ralus version can be downloaded from the link below:

http://support.veritas.com/docs/279329

Thanks,

[Bart_Peeters]

To all,

I installed the latest Ralus driver: Q180968.BE.RALUS.10.1.5629.3.tar_279329

I still have the same problem. The files aren't removed after the BACKUP.

Is this A BUG in the SYMANTEC software?

Any help appreciated.