HI,
I have a very strange problem with backup exec 10d 5629
since a few days de backup jobs keeps failing,
when i started a cleaning job for the drive it starts, but the percentage complete keep changing from 10, 11, 14, 16 and back to 10%
the job never end.
I contacted dell tecnical support for the drive, i send the log en they replaced te unit.
but that didnt fix the problem.
when i start a new job,
the job status changes to queued,
after a few seconds its changed to loading media,
again after a few seconds its changes back to queued, etc etc etc...... it never ends, and never start backing up data.
when i peform test runs of my jobs, they are succesvol.
Initializing the unit is succesvol,
when i perform a catalog ore inventory it gives the switching status again.
i downloaded the latest device drivers from the site, no result.
i restarted the server, services, unit etc etc with also no result.
there where no changes, updates etc installed on the server before the errors started.
What can i do about this problem ?
server : windows 2003 R2 standard SP2
Backup Exec 10d 5629
dell powervault 124
Thanks in advance !