cancel
Showing results for 
Search instead for 
Did you mean: 

? Load Media Error

s_n_2
Level 4
I am starting to see the error "? load media" in my backups.

An hour before the backup, I run a inventory job. That inventory job yesterday night ran fine and showed yesterday's tape as being loaded.

However, the daily backup job didn't run an hour later. I see the a question mark inside a yellow circle and the word 'load media' like this "? load media" The job was paused.

This is the message I got from the alert:

Please insert overwritable media into the drive.

Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well. Consult the online help for more information on overwritable media.

Respond Yes to acknowledge.
Respond No to retry the operation.
Respond Cancel to cancel the operation.


This is the same tape I've used last Tuesday.

Yes, the backup services are running.
Yes, the program is up to date.
Yes, the media was overwriteable.

What gives?
1 REPLY 1

Rucha_Abhyankar
Level 6
Hello,

Please refer to these documents:

http://support.veritas.com/docs/237374


http://support.veritas.com/docs/192265


Also install the latest device drivers for the device and verify:


Symantec Backup Exec (tm) 10d (10.1.5629) - Device Driver Installer (20060615) - Includes Tape Driver Release (18) and Robotic Library Release (64) (Intel Only)


http://support.veritas.com/docs/284012


==================


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.