10-07-2010 01:24 AM
Hello,
I've strange problem
in DMZ I've 3 servers with Lotus Domino 8.5.2
two of them - backup has no problem
on third - biggest, most important - by the Murphy's law - when I click to select Domino databases
to select it for backup
very fast income error message - Querry failed
error is going so fast - i don't believe that agent for Lotus Domino is even trying to talk to those server
Agent on destination server is working well - all other files on normal HDD drives is backed up with no errors
what's maybe wrong with this one (other servers in DMZ with Domino - fg: BES or Sametime works perfect - each of them has Windows 2008 R2 with all patches on board )
Any idea ????
10-07-2010 01:59 AM
open the port number 10000 for RAWS communication
See if this helps
HKLM\Software\Symantec\Backup Exec for Windows\Backup Exec\Engine\Domino
-- Modify the "Enable Notes Database Filtering" and "Enable Change Journal" DWORD values to 0
10-07-2010 02:01 AM
1> Make sure you have Installed Remote Agent on the Lotus Machine, enable the publishing.
2> Add a proper new Logon Account {Network-> Logon Accounts => "Local Admin Account on the Lotus Server"}.
3> Open TCP Ports 10000 to 10020 and 6101.
4> Enable Remote Agent TCP dynamic port range: 10000 - 10020. {Refer: http://www.symantec.com/business/support/index?page=content&id=TECH43579}
5> Find the Lotus Server in selection list, either under the Windows Servers
OR
In the "User Defined selection", Name Field, after the \\, type the name or IP Address of the remote system, click Add, then Close.
6> Try to select the server and take a backup.
10-12-2010 01:01 AM
Hello,
I've changed in registry - first time trying to backup after changes - time to get error get longer
but still the same
Logon Account works fine - I can backup any file, system state or ony thing else from that server
besides of Lotus Domino database - I can pick, backup, restore anything
I've in DMZ three servers with Domino
other two works fine - even with Lotus Domino databases
whats wrong ??
every agent on servers looks perfect - reports no problem :(
only one thing is different - In Domino I have teher Lotus Traveller
maybe this one generating problems ??
10-12-2010 01:14 AM
What version of BE are you using? Only BE 2010 R2 (not the plain BE 2010) can support Domino 8.5.2.
10-12-2010 02:33 AM
Does the BEWS account has read write permission on the lotus directory
10-12-2010 02:40 AM
Hello,
Yes I have 2010 R2 BE
BEWS account - will check and respond shortly
THANKS
10-13-2010 06:48 AM
Hello,
We have checked - there is all permissions ON for user for that all disc data
right now - clue - there is no belnapi.exe in memory
and those program have no heart to run (from command line) at all
??
10-13-2010 07:04 AM
Ok - right now - belnapi (2x) is loaded in memory ..
10-14-2010 01:35 AM
Does not sound right. There is a couple of things I would try if I were you
1) Push out the remote agent to the Domino server again and re-start the server.
2) If the error still occur, restart the Domino service and try your backup.
I had a similiar problem with BE 12.5, but it was fixed in one of the SP's.
10-14-2010 01:59 AM
Ok
will try
10-26-2010 03:51 AM
Hello,,
I've removed BE agent from destination server
reinstalled - still nothing
I've removed all BE server from media server
downloaded again 2010 R2 from Symantec
reinstalled
still the same :(
on this two servers only - are error -
10-26-2010 03:55 AM
in other servers (does no matter - inside AD or outside DMZ) - Lotus Agent works perfect - databases is selectable with no problem
so if problem/error persist on TYTAN (media server) and PRASA (Domino server) only
problem belongs to the PRASA only ??
10-27-2010 03:53 AM
Hello ,
right now I'm doing backup this way
1. Shadow Copy - at the end of day
2. through VBS scripts - vssadmin - to know egzaklty number of ShadowCopy
by mklink /d make directory symbolic link
from this point - all NSF's are accesible on other drive letter
works
but what about BackupExec ?? why only this server wont work normal??
Maybe I must gather and put here more info??log??
help
10-28-2010 05:24 AM
I've even try this
on Xen server - define new VM - on this TEST VM install new version of Windows
after apply all patch to Server 2008 R2 - install BE 2010 R2
still the same :(
11-05-2010 06:26 AM
I have a server running Traveler in a DMZ and it is causing lsass.exe to us port 10000
11-09-2010 01:59 AM
Hello
still nothing :(
resource monitor on 2008 R2 show nothing on port 10000 :(
best regards
11-10-2010 05:33 AM
Hello,
CA ArcServe has no problem with selecting Domino nsf's
hmmm
11-30-2010 11:53 PM
thew same is on media server TYTAN
the folowing error
12-01-2010 10:49 PM
open the port number 10000 for RAWS communication