04-18-2012 05:20 AM
Dear All
I have backup exec 2010 R3 SP2 install on 2 Mail exchange (DAG) i have problem when i try to take a backup :
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Backup- \\AAGDAG.aag.com\Microsoft Information Store\ARCHIVE_DB
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options for the following reason: VFF Open Failure. This can be caused by low memory or disk resources.
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i try many solutions to solve this problem but the problem come back again . so i need your help
this is the solution that done on mail exchange server:
Solution 1:
Solution 2:
1. Install SP2 and all other updates on both the media server.
2. Uninstall Remote agent from Exchange servers.
3. Restart Exchange servers.
4. Reinstall Remote agent on all Exchange server without AOFO.
5. Run the jobs
Solution 3:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VirtFile
Set the Value Data to 10000 (decimal).
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04-18-2012 05:29 AM
Hi,
I'd suggest an upgrade to BE 2010 R3 with SP2 as this seems to have resolved the issue.
http://www.symantec.com/business/support/index?page=content&id=TECH135804
Thanks!
04-18-2012 05:35 AM
I am already upgrade to Backup exec 2010 R3 SP2 but i put R2 by mistakes sory for that.
Thanks
04-18-2012 05:55 PM
Hi Mohammad
Upgrading to BE 2010 r3 sp2 with updates on first place would be good to begin with , which would ensure backup-exec is fully pacthed & once done update remote agent on exchange server to ensure you are on same level as media server
BE 2010 R3 SP2 - http://www.symantec.com/docs/TECH178798
BE 2010 R3 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
Thanks
04-19-2012 01:08 AM
...why are you mentioning something that was mentioned 12 hours ago???