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Media operation - Append to media, overwrite if no appendable media is available

alamothaim
Level 1

we have some schedule backup configure is working. but only one backup is not completing the backup. its showing errro. Media operation - Append to media, overwrite if no appendable media is available. please help me this is very urgent.

i have error file html file with this attachment.

 

2 REPLIES 2

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

The error in your  attached job log has nothing to do with media handling (did you post the correct error log?)

 

In this log, it looks like it is trying to backup an Exchange mailbox database called "HOL  Mailbox Database Unlimited" which it cannot find inside the DAG.

 

Does this database still exists and is it part of tthe DAG?

 

If it doesn't exist or is not part of the DAG then you need to look at the selection list of the job. Look at the Selection Details/Details View/text view and not the graphical tree view of the selections as items that no longer exist are not presented in the graphical view but might be in the text view if they were originally part of the job config.

If it does exist and is part of the DAG, then it is probably a failure/timeout of the powershell query that is used by Backup Exec to find out where that specific mailbox database is located.

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

If it is a remote powershell problem then this might help

https://www.veritas.com/support/en_US/article.000013973

Note in the newest version of BE it is possible that the reg key would need to be under Veritas and not Symantec to change the behaviour.