Microsoft Logo Testing and SP 4a

[John_Viemeister]

When installing 9.1 SP 4a on our Windows 2003 server, a hardware installation box pops up with following message: "The software you are installing for this hardware - Sony TSL-11000 - has not passed Windows Logo testing to verify compatibility with this version of Windows". It suggests stopping installation.
Is this expected and can continue or is there a issue with this Dell 2600 server and this Sony autoloader?

[A_van_der_Boom]

The manufacturer of this piece of hardware did not take the time, or wanted to, to apply its sofware for testing to get the Windows logo. It is some special test manufacturers can apply for so they may use the 'logo designed for...' on their hardware/software. It takes time and money so... Whether or not the hardware will function properly ? Most of the time it will, sometimes not. Your mileage may vary. To me it seems that manufacturers won't sell their hardware if it did not work properly under the OS they sell it for.

The same goes for software also.

If you want to know more about you need to visit the Microsoft website.

Regards
A van der BoomMessage was edited by:
A van der Boom

[Shilpa_pawar_2]

Hi,

Please refer these technotes:

http://support.veritas.com/docs/258838

http://support.veritas.com/docs/278231

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[John_Viemeister]

Thank you for your reply. Did the upgrade, but continued to have problems - once Dell replaced the autoloader there were no more errors!

[John_Viemeister]

Thanks - useful docs. Once tape drive was replaced, no more errors.