Hello,
1)Please check if the Remote agent has been installed correctly on the remote system. If not then reinstall the remote agent.
2)Add the IP address and Host name of the Remote server to LMHOSTS file and HOSTS file on media server and IP address and Host name of the Media server to LMHOSTS file and HOSTS file on Remote Server.
This might require a reboot for it to get loaded in to the system.
3)Please check if the Port 10000, which is the default port used by NDMP(Network Data Management Protocol) is not used by any other application.
Please download the utility TCPview from the lnik:
http://www.sysinternals.com/Utilities/TcpView.html
If it is used by another application, please follow the steps given in the following Technote:
TITLE: How to change the port that NDMP uses in VERITAS Backup Exec 9.x for Windows Servers http://seer.support.veritas.com/docs/255498.htm
Please update us the results.
------------------------------------------------------------------------
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
Thanks,