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No Drives listed for one server

aBs0lut3-ZeR0
Level 2

‎07-30-2008 06:45 AM

I have one server out of about 20 that I am backing up that has a strange problem. There are no drives listed in the selection list for it, I have uninstalled and reinstalled the agent, I have tried diffrent logins, but nothing works. I have another server with the exact same config as this one that works just fine. Any ideas?
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4 REPLIES 4

Ken_Putnam
Level 6

‎07-30-2008 11:18 AM

Is the BackupExec RemoteAgent service started and running?

 

Any firewalls/routers between the media server and the problem server? 

 

Are Admin Shares enabled on the problem computer?

 

If you logon to the media server, can you map an admin share as the BackupExec service account?  as a domain admin?

Message Edited by Ken Putnam on 07-30-2008 11:20 AM
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aBs0lut3-ZeR0
Level 2

‎07-30-2008 01:26 PM

Is the BackupExec RemoteAgent service started and running? - Yes

 

Any firewalls/routers between the media server and the problem server? - No

 

Are Admin Shares enabled on the problem computer? - They are

 

If you logon to the media server, can you map an admin share as the BackupExec service account?  as a domain admin? - I can map the admin shares as both

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Ken_Putnam
Level 6

‎08-04-2008 03:16 PM

Only think I can think of would be to "publish" that agent to your media server

 

See the Admin Guide, page  892

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aBs0lut3-ZeR0
Level 2

‎08-05-2008 05:13 AM

Yeah, have tried that too.... I am at a complete loss for what the problem could be. Have been pounding on it for a week with no progress so I figure today I am going to start looking at the network and maybe hook up directly from the backup server to this server and see if I get anything diffrent.
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