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No Longer able to Backup Exchange

David_Jennings
Level 5
The specifics: BE v10.0 rev 5484. Exchange EE w/ SP1. Windows 2K3

Up until Thursday night all was working fine w/ respect to backup and restore of Exchange(working over a year).  I had to install SP1 for W2K3 on the Exchange servers (also host the BE installation) on Friday morning so I could apply a hotfix (DST).  Ever since then the Exchange jobs start, but BE no longer seems to see the Information Store or the mailboxes.  If I try to manually add them to a new job it's as though they don't exist through Veritas.  I confirmed that the Exchange agent is still installed on the BE server, just not able to back anything up in Exchange.  All the other backup jobs run fine though.  Is there a problem w/ SP1 for Windows and BE 10.0?
1 REPLY 1

David_Jennings
Level 5
Ok, found the answer to the issue here:

http://seer.entsupport.symantec.com/docs/238618.htm

Guess SP1 changed the registry value back to 0.