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Veritas.com
Support

No more job and device info after update build 5484 to 5520

NCC_GmbH
Not applicable

‎08-18-2005 12:23 PM

Hello,

we have a big problem with an BE 10 and a Tandberg Storageloader. After hundreds of gigs we have an i/o error. Because of this we did an update to build 5520, but all data is empty, no job, no device config, nothing. Ist it possible to extract the data from the databackup folder, which was created during the update? Can anyone help us? The configuration was quite tricky, differential backup with 8 devices and 5 jobs.
Thanks for the answer.

Torsten Hermann
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1 REPLY 1

Amruta_Purandar
Level 6

‎08-22-2005 02:46 AM

Hello,

if you have previous backup of the Data folder (this is done every night by Backup Exec by default) you can perform a redirected restore of the Data folder, that is perform a restore to another location and then copy its contents to the existing Data folder and verify the results.

Do revert in case of any queries.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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