Hi
Scenario:
1. User moves a big mail (10 Mb+) from his mailbox to his pst-file.
2. DLO detects the move and adds the mail to the pending files list.
3. The backup start after about 15 minutes as we have our schedule set on that time.
4. Outlook hangs several times during the backup. First one time when the mail get copied locally and one time when the mail get copied to the NUDF.
5. The time it takes for DLO to copy the file locally and to the network coincides with how long time outlook hangs. This makes it impossible for a user sitting on a slower connection to move large mails in outlook.
This is probably a problem with how MAPI works. It seems that only one process at a time can access the pst-file. This leads me to believe that the hangning occurs when dlo accesses the pst-file. I am fine with that the pst-file access get interrupted, but I dont like that outlook hangs completely, it should be possible to work with the inbox at least.. In earlier versions of outlook and DLO, this wouldnt happen..
If someone here has the same config as me, could you please test my findings and reply. So that I can be sure that the problem lies with DLO and not something else in our config.
Best regards,
Robert